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Hi, I’m Valerie Lee. I have 12 years of experience designing enterprise software for complex admin and end-user workflows. I excel at discovery research, stakeholder alignment, and translating technical constraints into clear, usable product experiences. I’m skilled at navigating large organizations to build shared understanding and ship work that sticks. In my roles, I lead end-to-end UX from research to developer handoff, run discovery sessions with enterprise IT admins and end users, and drive adoption with data-led redesigns. My work includes designing AI features (like chatbot panels) and SSO workflows, collaborating across product, engineering, and business to deliver measurable impact.…Hi, I’m Valerie Lee. I have 12 years of experience designing enterprise software for complex admin and end-user workflows. I excel at discovery research, stakeholder alignment, and translating technical constraints into clear, usable product experiences. I’m skilled at navigating large organizations to build shared understanding and ship work that sticks. In my roles, I lead end-to-end UX from research to developer handoff, run discovery sessions with enterprise IT admins and end users, and drive adoption with data-led redesigns. My work includes designing AI features (like chatbot panels) and SSO workflows, collaborating across product, engineering, and business to deliver measurable impact.

Valerie Lee

Product Designer, UX Designer, UI Designer, +2

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Hi, I’m Valerie Lee. I have 12 years of experience designing enterprise software for complex admin and end-user workflows. I excel at discovery research, stakeholder alignment, and translating technical constraints into clear, usable product experiences. I’m skilled at navigating large organizations to build shared understanding and ship work that sticks. In my roles, I lead end-to-end UX from research to developer handoff, run discovery sessions with enterprise IT admins and end users, and drive adoption with data-led redesigns. My work includes designing AI features (like chatbot panels) and SSO workflows, collaborating across product, engineering, and business to deliver measurable impact.…Hi, I’m Valerie Lee. I have 12 years of experience designing enterprise software for complex admin and end-user workflows. I excel at discovery research, stakeholder alignment, and translating technical constraints into clear, usable product experiences. I’m skilled at navigating large organizations to build shared understanding and ship work that sticks. In my roles, I lead end-to-end UX from research to developer handoff, run discovery sessions with enterprise IT admins and end users, and drive adoption with data-led redesigns. My work includes designing AI features (like chatbot panels) and SSO workflows, collaborating across product, engineering, and business to deliver measurable impact.

Available to hire

Hi, I’m Valerie Lee. I have 12 years of experience designing enterprise software for complex admin and end-user workflows. I excel at discovery research, stakeholder alignment, and translating technical constraints into clear, usable product experiences. I’m skilled at navigating large organizations to build shared understanding and ship work that sticks.

In my roles, I lead end-to-end UX from research to developer handoff, run discovery sessions with enterprise IT admins and end users, and drive adoption with data-led redesigns. My work includes designing AI features (like chatbot panels) and SSO workflows, collaborating across product, engineering, and business to deliver measurable impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Senior User Experience Designer at Autodesk

December 1, 2021 - Present

Managed the Access desktop app (SSO, Directory Sync) with end-to-end UX from research through developer handoff. Conducted discovery sessions with enterprise IT admins and end users to surface pain points in admin-heavy update workflows. Designed and shipped the AI chatbot panel, including session behavior specs, panel interaction design, onboarding coach marks, and conflict resolution for overlapping system states. Presented design strategy to senior stakeholders and aligned product, engineering, and business owners. Translated complex technical constraints into clear UX decisions with documented rationale for cross-functional teams. Drove product adoption via a data-led redesign, growing active users from ~28.9k to ~101.6k (251% increase), exceeding quarterly targets by 20%.

Product Designer at Love, Bonito

July 1, 2018 - September 1, 2019

Led the company’s website redesign to support an omni-channel experience, achieving strong engagement metrics with an average of millions of pageviews monthly. Conducted UX research and journey mapping to identify friction in the ecommerce funnel, driving initiatives that reduced cart abandonment and cut customer support volume. Delivered a redesigned site experience recognized by multiple industry awards.

Marketing Communications Specialist at Exclusive Networks Singapore

September 1, 2017 - July 1, 2018

Coordinated B2B demand generation campaigns across a network of 25 cybersecurity vendor partners, aligning multiple stakeholders toward shared commercial goals. Produced sales enablement materials including solution portfolios, product line cards, and pitch decks used across the full selling cycle. Tracked and reported on lead generation and campaign performance via paid advertising.

UI/UX Designer at Flying Chalks

March 1, 2017 - August 1, 2017

Consulted with clients to scope business goals and identify user acquisition friction, translating findings into targeted design solutions. Delivered measurable results within 3 months: 451 new users and an 11.19% improvement in sign-up rate.

Independent Consultant / Client Account Manager at Independent

March 1, 2014 - Present

Managed 10+ accounts across cybersecurity, insurance, fintech, and media. Handled briefs, scoping, delivery, and relationship management independently.

Sales Engineer at Puridea Pte Ltd

May 1, 2016 - April 1, 2017

Project management, customer journey mapping, data analysis, and stakeholder management. Led discovery needs analysis, competitor analysis, journey mapping, persona mapping, branding, and deck presentations.