I am a motivated and detail-oriented professional with a strong background in customer service, marketing, and a passion for delivering creative results. I enjoy turning ideas into actionable plans and collaborating with teams to drive impact. I’m committed to learning and growing my skills in communication, promotion, and digital media, bringing curiosity, adaptability, and a proactive mindset to every project I tackle.

Jacqueline Brandes

I am a motivated and detail-oriented professional with a strong background in customer service, marketing, and a passion for delivering creative results. I enjoy turning ideas into actionable plans and collaborating with teams to drive impact. I’m committed to learning and growing my skills in communication, promotion, and digital media, bringing curiosity, adaptability, and a proactive mindset to every project I tackle.

Available to hire

I am a motivated and detail-oriented professional with a strong background in customer service, marketing, and a passion for delivering creative results. I enjoy turning ideas into actionable plans and collaborating with teams to drive impact. I’m committed to learning and growing my skills in communication, promotion, and digital media, bringing curiosity, adaptability, and a proactive mindset to every project I tackle.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Social Media Marketing Coordinator at Boshart Industries
November 1, 2023 - March 1, 2024
Developed social media content strategy and brand identity across five platforms (Instagram, Facebook, TikTok, Twitter, and LinkedIn), with regular analysis reviews. Produced 20 professional product photo and video shoots, handling scripting, editing, and publishing. Gained experience using Canva, InDesign, Photoshop, Survey Monkey, and HubSpot. Enhanced the company’s authority by maintaining a dedicated blog backed by industry research and expert insights to educate and engage audiences.
Retail Media Team Lead at Danna Nicole
August 1, 2023 - October 1, 2024
Supported floor sales teams in direct customer sales, client relationship building, inventory management, and product merchandising. Crafted targeted emails for multiple segments using Klaviyo. Successfully executed an event with a limited promotional window, generating over $15,000 in direct sales. Used traditional print marketing techniques while continuing to develop the digital marketing landscape of the business.
Retail Customer Service at Real Canadian Superstore
November 1, 2017 - July 1, 2023
Gained an in-depth understanding of consumer needs and shopping patterns in a retail grocery setting. Demonstrated problem management techniques to promote conflict resolution for business and client benefit. Progressive roles included Cashier (2017-2023), Cash Office Attendant (2018-2023), and Supervisor (2022-2023); responsibilities encompassed financial literacy, currency management, asset protection, and diverse customer service activities.
Social Media Manager at Backpacker College
June 1, 2021 - September 1, 2021
Coordinated outreach and engagement for potential clientele across Canada. Published and promoted travel resources and information using WordPress. Developed key marketing indicators to measure ROI, engagement, lead generation, and brand awareness. Participated in brainstorming sessions, contributing innovative tactics to support ongoing marketing initiatives.

Education

Bachelor of Business Administration - International Business Management, Specialization in Marketing at Conestoga College
January 1, 2018 - January 1, 2022
Bachelor of Business - Marketing at South East Technological University Carlow
January 1, 2021 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Software & Internet, Education, Travel & Hospitality, Professional Services

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate