I am a graduate of the Faculty of Letters in Oradea, specializing in English-Romanian, with over 5 years of experience in customer relations at Amazon. I have developed advanced proficiency in Spanish and English, and I pride myself on clear, empathetic communication and strong organizational skills. I am an adaptable, solution-oriented professional committed to continuous professional development and ready to take on new challenges.

MĂDĂLINA GEORGIANA GHERLE

I am a graduate of the Faculty of Letters in Oradea, specializing in English-Romanian, with over 5 years of experience in customer relations at Amazon. I have developed advanced proficiency in Spanish and English, and I pride myself on clear, empathetic communication and strong organizational skills. I am an adaptable, solution-oriented professional committed to continuous professional development and ready to take on new challenges.

Available to hire

I am a graduate of the Faculty of Letters in Oradea, specializing in English-Romanian, with over 5 years of experience in customer relations at Amazon. I have developed advanced proficiency in Spanish and English, and I pride myself on clear, empathetic communication and strong organizational skills.

I am an adaptable, solution-oriented professional committed to continuous professional development and ready to take on new challenges.

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Language

Spanish; Castilian
Advanced
English
Advanced
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Customer Service Associate (Spanish Language) at Amazon
January 1, 2020 - December 31, 2025
Managing interactions with Spanish-speaking customers through various channels (phone, email, and chat). Providing prompt and efficient solutions to complex issues reported by customers. Maintaining high customer satisfaction standards within a dynamic and multicultural work environment.
Translation Office Coordinator at Doftrad SRL, Oradea
January 1, 2019 - December 31, 2020
Coordinating office operations and managing the workflow of documents. Proofreading texts to ensure terminological accuracy. Planning and organizing delivery deadlines for translation projects.

Education

Bachelor’s Degree in Letters at University of Oradea
January 11, 2030 - January 1, 2018
High School Diploma at IES Maximo Laguna, Spain
January 11, 2030 - June 4, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Education, Media & Entertainment, Professional Services

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