I am a Learning and Development professional with 25 years of experience across Law, Sales, Financial Services, and Social Housing. I partner with stakeholders to understand business needs and design learning experiences that challenge conventional practices, driving growth and potential across teams and organisations. I have a track record of leading end-to-end design and delivery for over 2,000 employees through blended, face-to-face, and digital programs, engaging senior leaders to align goals, and delivering award-winning learning interventions across multiple UK sites. Recently I worked as an Instructional Designer with a leading experiential learning company, collaborating with global clients to create human-centered programs. In 2025 I started freelance L&D work, designing leadership programs and leading CMS implementations, and creating Reel Guides to enable reflective, collaborative learning.

Emma Weston

I am a Learning and Development professional with 25 years of experience across Law, Sales, Financial Services, and Social Housing. I partner with stakeholders to understand business needs and design learning experiences that challenge conventional practices, driving growth and potential across teams and organisations. I have a track record of leading end-to-end design and delivery for over 2,000 employees through blended, face-to-face, and digital programs, engaging senior leaders to align goals, and delivering award-winning learning interventions across multiple UK sites. Recently I worked as an Instructional Designer with a leading experiential learning company, collaborating with global clients to create human-centered programs. In 2025 I started freelance L&D work, designing leadership programs and leading CMS implementations, and creating Reel Guides to enable reflective, collaborative learning.

Available to hire

I am a Learning and Development professional with 25 years of experience across Law, Sales, Financial Services, and Social Housing. I partner with stakeholders to understand business needs and design learning experiences that challenge conventional practices, driving growth and potential across teams and organisations.

I have a track record of leading end-to-end design and delivery for over 2,000 employees through blended, face-to-face, and digital programs, engaging senior leaders to align goals, and delivering award-winning learning interventions across multiple UK sites. Recently I worked as an Instructional Designer with a leading experiential learning company, collaborating with global clients to create human-centered programs. In 2025 I started freelance L&D work, designing leadership programs and leading CMS implementations, and creating Reel Guides to enable reflective, collaborative learning.

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Experience Level

Language

English
Fluent

Work Experience

Self employed Learning and Development Specialist
January 1, 2025 - Present
Freelance L&D consultant providing design and project management support for clients worldwide. Designing leadership programmes for senior legal teams and leading CMS implementations. Created Reel Guides to accompany video-based content, enabling post-learning group discussions to foster collaboration and psychological safety.
Instructional Designer at PCA
January 1, 2021 - December 31, 2024
Collaborated with global law firms and clients to assess learning needs and develop tailored learning solutions. Designed programs for virtual, face-to-face, and digital delivery, translating complex concepts into accessible content and aligning solutions with client goals to drive measurable growth.
Design and Delivery Consultant (Part time) at Hoot/Imparta
September 1, 2019 - February 28, 2021
Contract work with various training companies delivering leadership and management apprenticeships, change leadership and induction programmes.
Design and Delivery Consultant (Part time) at Hoot/Imparta
May 1, 2017 - June 30, 2019
Worked with a variety of clients to design and deliver bespoke programmes, guiding businesses through disruptive thinking to improve customer experience and change adoption; facilitated leadership learning and large frontline events up to 250 attendees; delivered coaching and feedback sessions.
Head of Learning and Development at Circle Housing
January 1, 2013 - May 31, 2016
Designed and delivered the L&D strategy to develop employees' skills, aligned with the company's vision and values; partnered with leaders to identify skill gaps; managed L&D budget and ROI; launched assessment and development tools; promoted equality and diversity; provided leadership for the L&D team.
Learning and Resource Manager at Circle Housing
January 1, 2011 - January 31, 2013
Line managed a team of six trainers across UK locations; designed and delivered training resources for managers; met organisational skills needs through a range of interventions.
Business Support Consultant at Royal Bank of Scotland
September 1, 2004 - December 31, 2010
Worked with multiple departments on leadership programmes, inductions, behavioural training, team-building and problem-solving sessions.
Call Centre Manager (Secondment) at Royal Bank of Scotland
September 1, 2006 - February 28, 2007
Six-month secondment during integration of First Active into Royal Bank of Scotland; led, supported and trained the new contact centre.
Training and Development Officer at Virgin Money
January 1, 2000 - December 31, 2004
Design and delivery trainer for mortgage staff within the Virgin One account; delivered skills and knowledge-based training interventions.

Education

GCSE at Blyth-Jex High School
January 11, 2030 - June 4, 2026
Certificate in Training Practice at CIPD
January 11, 2030 - June 4, 2026

Qualifications

ILM Level 2 - Situational Leadership
January 11, 2030 - June 4, 2026
ILM Level 2 - Managing for Better Performance
January 11, 2030 - June 4, 2026
Coaching for Performance - Coaching Qualification
January 11, 2030 - June 4, 2026
Certificate in Training Practice
January 11, 2030 - June 4, 2026
ILM Level 2 - Situational Leadership
January 11, 2030 - June 4, 2026
ILM Level 2 - Managing for Better Performance
January 11, 2030 - June 4, 2026
Coaching for Performance - Coaching Qualification
January 11, 2030 - June 4, 2026

Industry Experience

Professional Services, Financial Services, Education, Media & Entertainment, Other

Experience Level

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