I am a learning consultant and e-learning expert with 14+ years of experience in content development, instructional design, blended learning, instructor-led training (ILT), assessments, training solutions, and research. I design and manage digital learning experiences that accelerate onboarding for partners, customers, and employees in SaaS-based organizations, ensuring measurable learner and customer success. I architect and deliver classroom-to-digital learning programs, including MOOCs, professional certificates, and degree-aligned courses for universities and corporate programs. I have led IIMB’s first professional certificate program Risk Management of Banking and Financial Markets on edX (2016) and regularly work with EdTech platforms such as edX, Coursera, edCast, Moodle, Skilljar, TalentLMS, Docebo, Pearson, and Mindtickle. My toolbox includes Adobe Creative Cloud, HTML, LMS administration, and AI-assisted design to craft accessible, scalable learning experiences for global audiences. I also manage programs and events (FDPs, conferences, webinars) and partner with stakeholders to drive learner and customer success.

I am a learning consultant and e-learning expert with 14+ years of experience in content development, instructional design, blended learning, instructor-led training (ILT), assessments, training solutions, and research. I design and manage digital learning experiences that accelerate onboarding for partners, customers, and employees in SaaS-based organizations, ensuring measurable learner and customer success. I architect and deliver classroom-to-digital learning programs, including MOOCs, professional certificates, and degree-aligned courses for universities and corporate programs. I have led IIMB’s first professional certificate program Risk Management of Banking and Financial Markets on edX (2016) and regularly work with EdTech platforms such as edX, Coursera, edCast, Moodle, Skilljar, TalentLMS, Docebo, Pearson, and Mindtickle. My toolbox includes Adobe Creative Cloud, HTML, LMS administration, and AI-assisted design to craft accessible, scalable learning experiences for global audiences. I also manage programs and events (FDPs, conferences, webinars) and partner with stakeholders to drive learner and customer success.

Available to hire

I am a learning consultant and e-learning expert with 14+ years of experience in content development, instructional design, blended learning, instructor-led training (ILT), assessments, training solutions, and research. I design and manage digital learning experiences that accelerate onboarding for partners, customers, and employees in SaaS-based organizations, ensuring measurable learner and customer success. I architect and deliver classroom-to-digital learning programs, including MOOCs, professional certificates, and degree-aligned courses for universities and corporate programs.

I have led IIMB’s first professional certificate program Risk Management of Banking and Financial Markets on edX (2016) and regularly work with EdTech platforms such as edX, Coursera, edCast, Moodle, Skilljar, TalentLMS, Docebo, Pearson, and Mindtickle. My toolbox includes Adobe Creative Cloud, HTML, LMS administration, and AI-assisted design to craft accessible, scalable learning experiences for global audiences. I also manage programs and events (FDPs, conferences, webinars) and partner with stakeholders to drive learner and customer success.

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Language

English
Fluent

Work Experience

Lead Instructional Designer and eLearning Content Reviewer at Skill-Up Technologies Pvt. Ltd., USA
June 1, 2021 - Present
Consulting, training, and onboarding clients to implement impactful learning solutions and effective pedagogical best practices. Designing learning experiences, content strategies, and content development processes. Using design tools such as learning project plans, design documents, storyboards, personas, and learning maps to build quality courses by assuring accessibility standards within timelines. Analyzing learners’ data to enhance future iterations of the content and reporting the progress of multiple projects and programs.
Independent Freelance Content Provider at Independent (Freelance)
November 1, 2020 - January 1, 2022
Ghost authored with IIM faculty for a finance field book; eLearning consulting and development - designing learning experiences, content strategy, content development, assessment reviews, content publishing on the LMS, and analyzing learners’ data to enhance future iterations of the content.
Lead Content Strategist (Professional Services) at Whatfix (Quicko Techno Soft Labs Pvt. Ltd.)
December 1, 2019 - June 1, 2020
Learning Experience Designer and Product Trainer: Led the customer’s and employee’s onboarding and partner enablement initiatives with certification programs, webinar series, expert sessions, panel discussions, and community contests. Sprinted the end‑to‑end development cycle of training and certification programs with a team of Solutions Engineers, Instructional Designers, and Business Analysts. Central to LMS setup, webinar integration, content management, learning project management, and streamlined learning analytics and training reporting processes for stakeholders. Led promotional strategies, web design, and website development for learning programs, newsletters, webinar-series, and expert sessions.
Consultant (Customer Success Group) at INSZoom
July 1, 2019 - October 1, 2019
Project Coordinator for Digital Adoption Platform: Effectively managed and developed key corporate relationships during digital adoption initiatives for the application platform. Managed partners, vendors, and digital adoption providers to shape proposals, pricing strategies, project plans, and execution and feedback mechanisms. Led the digital adoption implementation process with a team including SMEs, Tech, QA, and BA. Content Strategist and LMS Admin: Led the curation, design, development, and setup of digital courses and programs for clients and partner onboarding. Set up learning management systems and rolled out the first basic certification program.
Pedagogical Research Associate at IIMBx, Bangalore
March 1, 2015 - July 1, 2019
Program Coordinator for Corporate Partnerships: Effectively designed, developed, delivered, and managed key corporate digital learning and various blended learning programs. Led Future of Learning Conference 2018, Faculty Development Programs (FDPs), workshops, panel discussions, and learning dialogues. Led end-to-end development of IIMBx’s first Professional Certificate program Risk Management in Banking and Financial Markets offered on the edX platform. Pedagogically created nine e-learning courses on edX including the first Professional Certificate program.
Academic Intern and Teaching Assistant at IIMB, Bangalore
December 1, 2012 - February 1, 2015
Assisted IIM faculties with case studies development, slides and presentation preparation, grading, and evaluation in Banking, Finance, Accounting, and Risk Management. Supported research projects through data collection, compilation, analysis, and research writing with contributions in IPO, real estate, and CSR fields.
Relationship Manager - Corporate at IIFL, Bangalore
May 1, 2011 - June 1, 2012
Effectively managed and developed key client relationships by analyzing customer requirements, recommending investment products and services, and maintaining client portfolios. Trained sales managers to make business development calls, draft proposals, monitor competition, and formulate strategies.
Trainer & Project Coordinator at District Industrial Corporation, Bikaner (Rajasthan)
January 1, 2004 - December 31, 2005
Conducted training sessions and seminars for entrepreneurship development and augmentation programs. Provided insights to efficiently manage startups/ventures/projects. Trained emerging entrepreneurs in system functionality and produced training material and coordinated projects.
Lead Instructional Designer at Skill-Up Technologies Pvt. Ltd., USA
June 1, 2021 - Present
Consulting, training, and onboarding clients to implement impactful learning solutions and effective pedagogical best practices. Designing learning experiences, content strategies, and content development processes. Ensuring accessibility standards within timelines. Analyzing learners’ data to enhance iterations and reporting progress across multiple projects and programs.
Content Provider (Freelance)
November 1, 2020 - January 1, 2022
Ghost authored with IIM Faculty for a finance field book writing project. eLearning consulting and development - designing learning experiences, content strategy, content development, assessment review, content publishing on the LMS, and analyzing learners’ data to enhance future iterations of the content.
Lead Content Strategist (Professional Services) at Whatfix (Quicko Techno soft Labs Pvt. Ltd.), Bangalore
December 1, 2019 - June 1, 2020
Learning Experience Designer and Product Trainer: Led onboarding and partner enablement initiatives with certification programs, webinar series, expert sessions, panel discussions, and community contests. Sprinting end-to-end development of training and certification programs with Solutions Engineers, Instructional Designers, and Business Analysts. Central to LMS setup, webinar integration, content management, learning project management, and analytics reporting. Led promotional and website-related activities for learning programs.
Consultant (Customer Success Group) at INSZoom, Bangalore
July 1, 2019 - October 1, 2019
Project Coordinator for Digital Adoption Platform: Managed corporate relationships during digital adoption initiatives. Led the digital adoption implementation with SMEs, Tech, QA, and BA. Content Strategist and LMS Admin: Led curation, design, development, and setup of digital courses and programs for clients and partner onboarding. Set up LMS and rolled out the first basic certification program.

Education

CFA at ICFAI
January 1, 2010 - January 1, 2010
DBF at ICFAI
January 1, 2010 - January 1, 2010
MA Public Administration at MGS University Bikaner (Raj)
January 1, 2008 - January 1, 2008
BEd at District Institute of Education and Training, Bikaner (Raj)
January 1, 2005 - January 1, 2005
MBA Marketing & HR at MDS University Ajmer (Raj)
January 1, 2003 - January 1, 2003
B. Sc. Biology at MDS University Ajmer (Raj)
January 1, 2001 - January 1, 2001
CFA at ICFAI
January 11, 2030 - January 1, 2010
DBF Finance at ICFAI
January 11, 2030 - January 1, 2010
MA Public Administration at MGS University Bikaner (Raj)
January 11, 2030 - January 1, 2008
BEd Education at District Institute of Education and Training, Bikaner (Raj)
January 11, 2030 - January 1, 2005
MBA Marketing & HR at MDS University Ajmer (Raj)
January 11, 2030 - January 1, 2003
B. Sc. Biology at MDS University Ajmer (Raj)
January 11, 2030 - January 1, 2001

Qualifications

CPC Certified Performance Consultant
January 1, 2022 - June 4, 2026
Learning Design Fundamentals
January 1, 2021 - June 4, 2026
Design Thinking
January 1, 2019 - June 4, 2026
Fintech Navigator
January 1, 2019 - June 4, 2026
Fintech Specialization: FinTech: Finance Industry Transformation and Regulation
January 1, 2019 - June 4, 2026
CPC Certified Performance Consultant
January 1, 2022 - June 4, 2026
Learning Design Fundamentals
January 1, 2021 - June 4, 2026
Design Thinking
January 1, 2019 - June 4, 2026
Fintech Navigator Finance and Technology
January 1, 2019 - June 4, 2026
FinTech Specialization FinTech: Finance Industry Transformation and Regulation
January 1, 2019 - June 4, 2026

Industry Experience

Education, Software & Internet, Professional Services, Media & Entertainment