Arlene Daniel

Designing and developing high-quality Instructor-Led Training, blended, and digital learning content using a variety of e-learning development tools. Manage the full project lifecycle from scoping through to evaluation, collaborating with senior leaders, SMEs, and cross-functional teams. Apply human-centred design principles to ensure learning solutions meet real-world needs, are engaging, and aligned with business objectives. Incorporate compliance requirements into training packages and ensure learning content is tested, accessible and delivered effectively within tight timelines.

Initially build an understanding of organisational strategy and future capabilities to identify learning & development priorities and initiatives. Research external and internal suppliers for training design, programme development and work package creation, involving lifecycle project management and cross-functional collaboration. Coordinated organisational learning programmes including leadership development, compliance and CPD, ensuring alignment with capability requirements; designed and implemented blended L&D interventions, evaluated effectiveness through feedback and performance data, and sustained stakeholder relationships.

Adopted a strategic approach to learning & development and skills assessment organisation-wide to determine training requirements to grow and retain capabilities. Consulted with management and HR on learning and appraisal schemes; conducted accreditation assessments to complement career development programmes. Designed and delivered CPD activities and core skills training facilitation; delivered compliance and legislative training; developed a national mentoring scheme to address developmental needs.