Hi, I’m Chloe Ogle. I’m a proactive operations and marketing professional with a track record of leading teams, improving processes, and delivering results in fast-paced retail environments. I thrive on turning data into practical actions, mentoring colleagues, and driving customer-focused initiatives such as stock control, onboarding, and community engagement. I’m motivated by challenges, enjoy collaborating with colleagues and stakeholders, and am always looking for new opportunities to grow and contribute to a positive, high-performing team.

Chloe Ogle

Hi, I’m Chloe Ogle. I’m a proactive operations and marketing professional with a track record of leading teams, improving processes, and delivering results in fast-paced retail environments. I thrive on turning data into practical actions, mentoring colleagues, and driving customer-focused initiatives such as stock control, onboarding, and community engagement. I’m motivated by challenges, enjoy collaborating with colleagues and stakeholders, and am always looking for new opportunities to grow and contribute to a positive, high-performing team.

Available to hire

Hi, I’m Chloe Ogle. I’m a proactive operations and marketing professional with a track record of leading teams, improving processes, and delivering results in fast-paced retail environments. I thrive on turning data into practical actions, mentoring colleagues, and driving customer-focused initiatives such as stock control, onboarding, and community engagement.

I’m motivated by challenges, enjoy collaborating with colleagues and stakeholders, and am always looking for new opportunities to grow and contribute to a positive, high-performing team.

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Language

English
Fluent

Work Experience

Deputy Manager at Home Bargains
January 1, 2024 - January 1, 2025
Prevent and report theft through CCTV checks and monitoring high stock loss items. Conduct investigations due to procedure breach and handle difficult conversations. Lead and manage a team of up to 60 staff to achieve KPIs, maintain high like-for-like sales targets, and foster a positive work environment. Conduct interviews and onboarding when the store exceeds 115% of contract versus demand. Create weekly rotas aligned with forecasted hours. Perform store visits with area and regional managers to resolve issues and develop new store solutions. Handle cash and act as key holder for both store and safe. Respond to alarm callouts as required. Investigate stock discrepancies and devise solutions to minimize shrinkage below 2%. Market products by following trends and external environment insights. Use strong communication to brief the team daily on tasks and expectations. Maintain morale and excellent customer service. As Charity Rep, organise 3 events per year raising 1k+ for Autism NI an
Team Leader at Home Bargains
January 1, 2018 - January 1, 2024
Created invoices on Microsoft Excel. Utilised Microsoft Word, Excel, Publisher, and PowerPoint. Uploaded and approved 30+ customer broker payments daily on the iSOFT system.
Intern - Customer Service Associate at Citi Bank
January 1, 2018 - December 31, 2018
Processed customer orders accurately and in a timely manner to meet targets. Represented as a contact point for customers to ensure accuracy and clarification. Identified and evaluated opportunities to drive process improvements.
Customer Services Associate (Intern) at Citi Bank
January 1, 2018 - December 31, 2018
Processed customer orders, acted as primary contact for customers to ensure clarity and accuracy in service delivery.
at Brenntag
January 1, 2025 - Present

Education

Ashfield Girls High School - A-Levels including English Literature (B) and Media Studies (B) at Ashfield Girls High School
January 1, 2013 - January 1, 2019
Bachelor of Science in Marketing (First Class Honours) at Ulster University
January 11, 2030 - June 5, 2026
A Levels: English Literature (B), Media Studies (B), Professional Business Services (B) at Ashfield Girls High School
January 11, 2030 - June 5, 2026

Qualifications

HubSpot Academy SEO Certification
January 11, 2030 - June 5, 2026
Google Data Analytics Certification
January 11, 2030 - June 5, 2026
Google Analytics Certification
January 11, 2030 - June 5, 2026
Content Marketing Essentials for SEO and AI Search with Semrush Certification
January 11, 2030 - June 5, 2026
Bachelor of Science in Marketing (First Class Honours)
January 11, 2030 - June 5, 2026
HubSpot Academy SEO Certification
January 11, 2030 - June 5, 2026
Google Data Analytics Certification
January 11, 2030 - June 5, 2026
Content Marketing Essentials for SEO and AI Search with Semrush Certification
January 11, 2030 - June 5, 2026
HubSpot Academy SEO Certification
January 11, 2030 - June 5, 2026
Google Data Analytics Certification
January 11, 2030 - June 5, 2026
Content Marketing Essentials for SEO and AI Search with Semrush Certification
January 11, 2030 - June 5, 2026

Industry Experience

Retail, Professional Services, Consumer Goods, Wholesale & Distribution