Hi, I'm Elena Miron, a meticulous and resourceful professional with experience in HR administration, customer service, and data handling. I've worked remotely with ALSTOM and Amazon, coordinating across the German-speaking DACH region and English-Romanian contexts, delivering reliable support and process improvements. I thrive in structured environments, am a strong communicator and problem-solver, and enjoy turning complex requirements into smooth, efficient operations. I am fluent in German, English, and Romanian, and I continually expand my skills in SAP, CRM, and data processes to support teams and clients effectively.

Elena Miron

Hi, I'm Elena Miron, a meticulous and resourceful professional with experience in HR administration, customer service, and data handling. I've worked remotely with ALSTOM and Amazon, coordinating across the German-speaking DACH region and English-Romanian contexts, delivering reliable support and process improvements. I thrive in structured environments, am a strong communicator and problem-solver, and enjoy turning complex requirements into smooth, efficient operations. I am fluent in German, English, and Romanian, and I continually expand my skills in SAP, CRM, and data processes to support teams and clients effectively.

Available to hire

Hi, I’m Elena Miron, a meticulous and resourceful professional with experience in HR administration, customer service, and data handling. I’ve worked remotely with ALSTOM and Amazon, coordinating across the German-speaking DACH region and English-Romanian contexts, delivering reliable support and process improvements.

I thrive in structured environments, am a strong communicator and problem-solver, and enjoy turning complex requirements into smooth, efficient operations. I am fluent in German, English, and Romanian, and I continually expand my skills in SAP, CRM, and data processes to support teams and clients effectively.

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Experience Level

Language

German
Advanced
English
Advanced
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Senior HR Administrator at ALSTOM
October 1, 2023 - Present
Remote HR administrator supporting HR operations, documentation, and inquiries related to the DACH region; coordination of transport/logistics/import-export documentation and cross-functional queries.
Senior Service Analyst at Amazon
November 1, 2019 - October 1, 2023
Main focus on product compliance to protect Amazon customers; leading a team, coordinating with cross-functional Recall/Remediation efforts, and training new colleagues; involvement in process improvements and data-driven analysis.
Customer Support Specialist at Foundever
May 1, 2023 - June 1, 2023
Managing customer service interactions, taking ownership of client issues, and coordinating with energy suppliers/distributors; supporting German-speaking and other markets.
Data Entry Operator at GfK
August 1, 2016 - March 1, 2017
Analyzing consumer opinions, entering data, and performing information analysis; translating between German and Romanian; supporting research and data workflows.
Survey Operator at Service 4 You
August 1, 2024 - August 1, 2024
Project-based surveys with German- and Austrian-speaking clients; assessing selling services quality across ~20 questions; remote data collection.

Education

Bachelor's degree at Alexandru Ioan Cuza University
January 1, 2013 - January 1, 2016
Master's degree at Alexandru Ioan Cuza University
January 1, 2016 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Transportation & Logistics, Professional Services

Experience Level

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