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I am a people-focused professional with experience in employee experience, administration, wellbeing, and engagement. I excel at supporting day-to-day queries and handling sensitive, confidential matters with empathy and professionalism. As a qualified Mental Health First Aider with a creative communication background, I deliver clear, engaging, and inclusive messaging that enhances culture and the employee experience. I am seeking a people-focused administrative and support role where I can contribute strong organizational, communication, and wellbeing skills.…I am a people-focused professional with experience in employee experience, administration, wellbeing, and engagement. I excel at supporting day-to-day queries and handling sensitive, confidential matters with empathy and professionalism. As a qualified Mental Health First Aider with a creative communication background, I deliver clear, engaging, and inclusive messaging that enhances culture and the employee experience. I am seeking a people-focused administrative and support role where I can contribute strong organizational, communication, and wellbeing skills.

Jumanah Nessa

Graphic Designer, Designer, Photographer, +2

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I am a people-focused professional with experience in employee experience, administration, wellbeing, and engagement. I excel at supporting day-to-day queries and handling sensitive, confidential matters with empathy and professionalism. As a qualified Mental Health First Aider with a creative communication background, I deliver clear, engaging, and inclusive messaging that enhances culture and the employee experience. I am seeking a people-focused administrative and support role where I can contribute strong organizational, communication, and wellbeing skills.…I am a people-focused professional with experience in employee experience, administration, wellbeing, and engagement. I excel at supporting day-to-day queries and handling sensitive, confidential matters with empathy and professionalism. As a qualified Mental Health First Aider with a creative communication background, I deliver clear, engaging, and inclusive messaging that enhances culture and the employee experience. I am seeking a people-focused administrative and support role where I can contribute strong organizational, communication, and wellbeing skills.

Available to hire

I am a people-focused professional with experience in employee experience, administration, wellbeing, and engagement. I excel at supporting day-to-day queries and handling sensitive, confidential matters with empathy and professionalism.

As a qualified Mental Health First Aider with a creative communication background, I deliver clear, engaging, and inclusive messaging that enhances culture and the employee experience. I am seeking a people-focused administrative and support role where I can contribute strong organizational, communication, and wellbeing skills.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

HR Administrator at WHP Telecoms

April 1, 2024 - Present

Support the full employee lifecycle including onboarding, employee relations, and offboarding. Provide first-line HR advice on policies, absence, and employee concerns with empathy and professionalism. Manage HR systems, ensuring accurate data, compliance, and smooth processes. Produce contracts, offer letters, and HR documentation. Improve employee experience through accessible, inclusive internal communications. Assist with HR system implementation and resolve user queries.

Graphic Designer at Goldandgrain

September 1, 2017 - Present

Design logos, marketing materials, and social media graphics for brands and businesses such as Girlsdoinstuff and Hazine Restaurant. Create and edit content, including recipes, photography, and videos for websites and social media platforms. Collaborate with clients to develop creative campaigns and partnerships. Edit photos and videos using Adobe Creative Suite (Photoshop, Illustrator, InDesign), CapCut and other relevant software. Stay up to date with industry trends in design and digital marketing to create fresh and innovative content.

Contractor Care & Onboarding Coordinator at Vivid Resourcing

August 1, 2023 - April 1, 2024

Managed contractor onboarding and compliance across the UK and EU (Germany, Belgium, Netherlands). Conducted right-to-work checks in accordance with UK and European employment laws. Created contracts, offer letters, and compliance documentation. Ensured insurance audits and legal compliance were up to date. Provided support to contractors, answering policy and compliance-related queries.

Audiology Administrator at Specsavers

July 1, 2023 - August 1, 2023

Scheduling appointments. Confirming clinics including calling customers to confirm appointments. Managing stock. First line of support for customers with issues with their hearing aids. Working with vulnerable people including those with hearing or mental difficulties. Daily cashing up and reconciliation. Adhering to NHS guidelines and training.

People Services and Payroll Administrator at Hakim Group

January 1, 2023 - July 1, 2023

Managed HR databases, employee records, and payroll documentation. Created and processed contracts, offer letters, and contract variations. Conducted right-to-work checks and ensured GDPR compliance. Assisted in employee relations casework, including redundancy support. Handled benefits administration, including healthcare and employee reward programs.

People Administrator at Valorum Care Group

June 1, 2022 - December 1, 2022

Provided support across the full employee lifecycle, including right-to-work verification and DBS declarations. Took minutes for disciplinary, grievance, and absence meetings, ensuring accurate records. Produced reports on new starters, leavers, and policy compliance. Assisted in managing employee benefits, HR queries, and internal communications. Maintained the HR system, processing key data for compliance and payroll.

Graphic Designer & Marketing Assistant at CMAC Group UK Ltd

January 1, 2020 - February 1, 2022

Managed the full design process. Designed branded materials, internal communications, and corporate presentations. Created bids, brochures, and promotional assets, contributing to major client wins (Ryanair, Virgin Atlantic, Tesco Bank). Managed company-wide communications, including the internal newsletter Brew Brk. Developed social media and PR materials, reinforcing brand identity and corporate messaging. Internal communications for staff across the UK and EU. Assisted with employee engagement initiatives, including Lunch & Learn sessions and wellbeing programs.

Sales Advisor at DFS Furniture Stores

September 1, 2014 - July 1, 2019

Build relationships with customers to create a comfortable and engaging shopping experience. Process sales transactions accurately through the till system, including payments and finance options. Handle customer queries or issues professionally and find solutions that maintain customer satisfaction.