Available to hire
Hi, I’m William Cotgrave, a university student seeking part-time work. I have experience in customer-facing roles and I enjoy working with people in busy environments. I am reliable, hardworking, and always eager to learn, and I take pride in being punctual and helping customers.
I thrive in team settings and am studying BA (Hons) Film Studies at Liverpool John Moores University, with a strong interest in filmmaking and video production. I’m excited to bring my communication, organization, and problem-solving skills to a part-time role.
Experience Level
Language
English
Fluent
Work Experience
Customer Service Advisor at Carpenters Group
May 1, 2023 - August 1, 2024Handled high volumes of customer calls relating to accident claims. Assisted customers with enquiries and claim updates. Completed administrative work to support claims processing. Maintained quality standards while managing a busy workload. Consistently provided professional customer service.
Customer Service Assistant at Inspire Café, Wallasey
January 1, 2019 - January 1, 2020Prepared food and drink orders. Processed cash and card payments. Maintained cleanliness and hygiene standards. Assisted customers and handled enquiries.
Customer Service Assistant at Playfair Events, Birkenhead
January 1, 2019 - January 1, 2019Assisted with event operations and customer support. Helped manage crowds during events. Provided feedback on social media and website presence.
Education
BA (Hons) Film Studies at Liverpool John Moores University
January 1, 2024 - June 8, 2026BTEC Forensic Science – Distinction at St Mary's College, Wirral
January 11, 2030 - June 8, 2026BTEC ICT – Distinction, Distinction* at St Mary's College, Wirral
January 11, 2030 - June 8, 2026Qualifications
Industry Experience
Retail, Travel & Hospitality, Education, Media & Entertainment, Professional Services
Experience Level
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