Communications and content moderation; ensure accurate and timely processing of data and claims; coordinate with cross-functional teams to enhance customer satisfaction and operational efficiency; utilize data-driven tools to streamline workflows and improve service delivery.

Fraud Analyst at Stripe / Teleperformance

October 1, 2022 - December 1, 2022

Monitored and investigated fraudulent activity to ensure secure transactions; collaborated with teams to improve detection systems and customer security; analyzed data patterns to identify and address vulnerabilities in payment processes.

Consultant / Recipe Developer at DIY ETLIF

June 1, 2020 - September 1, 2022

Actively blogging about healthy recipes, providing guidance and suggestions on dietary adjustments; experienced with social media and communications platforms; providing online seminars to an audience of 30+ people about healthy cooking and lifestyle; created recipes and menus to address nutritional needs such as low glycemic, low histamine, and gluten-free and allergen considerations.

Sous Chef at Funky Bakers

January 1, 2022 - September 1, 2022

Demonstrated new cooking techniques and equipment to staff; responded quickly to customer needs and conflict resolution; placed orders with external suppliers on a daily basis; created schedules and led a team of cooks and kitchen staff.