Zeynep Solakogullari

Available to hire

Language

English
Fluent
Turkish
Advanced
Spanish; Castilian
Advanced

Work Experience

Operations Specialist at Air Help
January 1, 2022 - Present
Communications and content moderation; ensure accurate and timely processing of data and claims; coordinate with cross-functional teams to enhance customer satisfaction and operational efficiency; utilize data-driven tools to streamline workflows and improve service delivery.
Fraud Analyst at Stripe / Teleperformance
October 1, 2022 - December 1, 2022
Monitored and investigated fraudulent activity to ensure secure transactions; collaborated with teams to improve detection systems and customer security; analyzed data patterns to identify and address vulnerabilities in payment processes.
Consultant / Recipe Developer at DIY ETLIF
June 1, 2020 - September 1, 2022
Actively blogging about healthy recipes, providing guidance and suggestions on dietary adjustments; experienced with social media and communications platforms; providing online seminars to an audience of 30+ people about healthy cooking and lifestyle; created recipes and menus to address nutritional needs such as low glycemic, low histamine, and gluten-free and allergen considerations.
Sous Chef at Funky Bakers
January 1, 2022 - September 1, 2022
Demonstrated new cooking techniques and equipment to staff; responded quickly to customer needs and conflict resolution; placed orders with external suppliers on a daily basis; created schedules and led a team of cooks and kitchen staff.

Education

Master in Digital Marketing at La Salle Ramon Llull University
January 11, 2030 - June 9, 2026
Gastronomy & Culinary Arts at Istanbul Bilgi University
January 11, 2030 - June 9, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Manufacturing, Retail, Professional Services, Media & Entertainment