I'm a detail-oriented, tech-savvy professional with 5+ years of experience in data annotation, customer service, and quality assurance. I label and tag image, video, and text data for AI and ML projects, using tools like CVAT, LabelImg, Label Studio, and VGG Annotator. I also have a strong background in CRM systems such as Salesforce, Zendesk, Avaya, and Zoho, and I excel at ensuring data quality and consistency in high-volume environments. I'm excited to contribute to AI and computer vision initiatives that improve automation, safety, and efficiency. I'm proactive, collaborative, and comfortable working remotely with cross-functional teams to deliver accurate annotations that help machines interpret visual data effectively.

user1707397

I'm a detail-oriented, tech-savvy professional with 5+ years of experience in data annotation, customer service, and quality assurance. I label and tag image, video, and text data for AI and ML projects, using tools like CVAT, LabelImg, Label Studio, and VGG Annotator. I also have a strong background in CRM systems such as Salesforce, Zendesk, Avaya, and Zoho, and I excel at ensuring data quality and consistency in high-volume environments. I'm excited to contribute to AI and computer vision initiatives that improve automation, safety, and efficiency. I'm proactive, collaborative, and comfortable working remotely with cross-functional teams to deliver accurate annotations that help machines interpret visual data effectively.

Available to hire

I’m a detail-oriented, tech-savvy professional with 5+ years of experience in data annotation, customer service, and quality assurance. I label and tag image, video, and text data for AI and ML projects, using tools like CVAT, LabelImg, Label Studio, and VGG Annotator. I also have a strong background in CRM systems such as Salesforce, Zendesk, Avaya, and Zoho, and I excel at ensuring data quality and consistency in high-volume environments.

I’m excited to contribute to AI and computer vision initiatives that improve automation, safety, and efficiency. I’m proactive, collaborative, and comfortable working remotely with cross-functional teams to deliver accurate annotations that help machines interpret visual data effectively.

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Language

English
Fluent

Work Experience

AI Image Rater & Detector at iMerit
February 1, 2026 - April 1, 2026
Reviewed and evaluated large volumes of images to ensure compliance with strict annotation and quality guidelines for AI training datasets. Accurately labeled, classified, and annotated images using structured tagging systems for machine learning model development. Identified and flagged inappropriate, low-quality, or irrelevant image content to maintain dataset integrity. Performed detailed quality checks on annotated data to ensure consistency, accuracy, and reliability across projects. Detected inconsistencies, errors, and edge cases in AI-generated and human-labeled image data. Followed detailed labeling guidelines while maintaining high attention to detail in repetitive, high-volume tasks. Used data annotation tools to process, rate, and validate image datasets within productivity targets. Collaborated with QA teams and escalated unclear or complex cases for resolution. Maintained strong accuracy and consistency while meeting daily output requirements in a fast-paced remote enviro
Video Transcriber & Data Annotator at Lumia Projects
January 1, 2023 - October 1, 2025
Transcribed and annotated large video datasets for AI training and media categorization. Labeled visual elements such as vehicles, people, and safety equipment in video frames. Maintained high accuracy and consistency across thousands of annotations daily. Collaborated with supervisors to clarify ambiguous cases and improve labeling guidelines. Achieved 98%+ accuracy while meeting strict daily productivity targets.
Data Annotation Specialist at Samasource Kenya
May 1, 2021 - June 1, 2025
Worked on computer vision and machine learning datasets for global clients. Annotated image and video data for autonomous driving and retail analytics projects. Used CVAT and internal tools to perform precise object labeling. Reviewed and corrected peer annotations to ensure dataset quality. Contributed to improving AI model accuracy through consistent labeling practices.
Data Entry & Lead Generation Officer at E-Core Services
January 1, 2016 - January 1, 2020
Collected, verified, and updated customer data in company systems. Supported survey processing using ODK and SurveyCTO tools. Ensured high accuracy in data entry and reporting for client projects.
Customer Service & Chat Support Agent at Startimes Media
January 1, 2013 - January 1, 2016
Handled inbound and outbound customer calls, providing information about subscription packages, billing, and services. Responded to customer inquiries and complaints through phone, email, and live chat in a timely and professional manner. Logged and updated customer issues in CRM systems such as Zendesk and Avaya for tracking and follow-up. Assisted customers with technical troubleshooting, account issues, and service activation or renewal. Provided live chat, email, and social media support for subscribers. Logged customer complaints and escalations using Zendesk and Avaya. Resolved technical issues and provided accurate account information. Maintained detailed and accurate customer service records.

Education

International Advanced Diploma in Logistics and Transport at Chartered Institute of Logistics and Transport
January 1, 2010 - January 1, 2013

Qualifications

Digital Marketing Certificate
January 11, 2030 - June 9, 2026
Cybersecurity Awareness Certificate
January 11, 2030 - June 9, 2026
Firefighting & Basic Life Support Certificate
January 11, 2030 - June 9, 2026
Web Development Certificate
January 11, 2030 - June 9, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education