I am a former literature teacher with strong communication and interpersonal skills, returning to the workforce after a family care period and looking to transition into a remote customer service role. I bring empathy, clarity, problem-solving ability, and a strong service-oriented mindset. I am reliable, adaptable, and comfortable working in fast-paced, customer-focused environments. I am motivated to leverage my experience in structured lesson delivery, scheduling, and ongoing participant support to deliver high-quality remote assistance and education-focused services. I value active listening, clear communication, and creative problem-solving in unpredictable situations.

DANIELA MANOLIU

I am a former literature teacher with strong communication and interpersonal skills, returning to the workforce after a family care period and looking to transition into a remote customer service role. I bring empathy, clarity, problem-solving ability, and a strong service-oriented mindset. I am reliable, adaptable, and comfortable working in fast-paced, customer-focused environments. I am motivated to leverage my experience in structured lesson delivery, scheduling, and ongoing participant support to deliver high-quality remote assistance and education-focused services. I value active listening, clear communication, and creative problem-solving in unpredictable situations.

Available to hire

I am a former literature teacher with strong communication and interpersonal skills, returning to the workforce after a family care period and looking to transition into a remote customer service role. I bring empathy, clarity, problem-solving ability, and a strong service-oriented mindset. I am reliable, adaptable, and comfortable working in fast-paced, customer-focused environments.

I am motivated to leverage my experience in structured lesson delivery, scheduling, and ongoing participant support to deliver high-quality remote assistance and education-focused services. I value active listening, clear communication, and creative problem-solving in unpredictable situations.

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Experience Level

Intermediate

Language

English
Advanced
French
Beginner
Italian
Beginner

Work Experience

Certified Teacher of Romanian Language and Literature at Scoala Gimnaziala Nr. 1, Gorbanesti, Botosani, Romania
January 1, 2021 - Present
Former literature teacher with strong communication and interpersonal skills; delivers Romanian language and literature instruction, supports student progress, and maintains regular communication with parents and colleagues. Responsible for scheduling, reporting, and organization; demonstrates active listening, clear information delivery, and multi-tasking in a fast-paced, student-focused environment. Develops resilience and creative problem-solving in unpredictable classroom situations.
Family Care Period at Personal Time / Family Care
January 1, 2024 - Present
During this period I delivered structured lessons and support, monitored participant progress, provided feedback, assisted with scheduling and basic reporting, and maintained regular communication with parents and team members. Demonstrated active listening, calm and clear explanations when working with demanding 'customers', and the ability to manage multiple tasks with resilience and creative problem-solving.

Education

Add your educational history here.

Qualifications

Bachelor of Romanian Language and English Language and Literature
January 11, 2030 - June 10, 2026
Teacher Training Certification Program
January 1, 2018 - January 1, 2021

Industry Experience

Education, Professional Services, Media & Entertainment, Other

Experience Level

Intermediate

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