I'm Mahmoud Fayyad, a Computer Engineering student with hands-on experience in customer service, data entry, and digital design. I enjoy turning ideas into visual content using Canva and other design tools, and I thrive in collaborative environments that challenge me to deliver engaging brand assets. I bring strong communication, problem-solving, and adaptability to new technologies. I'm eager to contribute creativity and technical skills to dynamic teams and help brands stand out with compelling visuals.

Mahmoud Fayyad

I'm Mahmoud Fayyad, a Computer Engineering student with hands-on experience in customer service, data entry, and digital design. I enjoy turning ideas into visual content using Canva and other design tools, and I thrive in collaborative environments that challenge me to deliver engaging brand assets. I bring strong communication, problem-solving, and adaptability to new technologies. I'm eager to contribute creativity and technical skills to dynamic teams and help brands stand out with compelling visuals.

Available to hire

I’m Mahmoud Fayyad, a Computer Engineering student with hands-on experience in customer service, data entry, and digital design. I enjoy turning ideas into visual content using Canva and other design tools, and I thrive in collaborative environments that challenge me to deliver engaging brand assets.

I bring strong communication, problem-solving, and adaptability to new technologies. I’m eager to contribute creativity and technical skills to dynamic teams and help brands stand out with compelling visuals.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

Arabic
Fluent
English
Intermediate

Work Experience

Graphic Designer at Cloud Tech Sky
December 1, 2025 - May 1, 2026
Developed visual content, including social media posts, logos, event materials, flex banners, and storefront branding, for a networking and internet solutions company. Managed and expanded two social media accounts, provided weekly performance reports, and devised content writing strategies to enhance brand engagement.
Freelance Graphic Designer at Sham Cash
January 1, 2025 - Present
Created engaging social media posts and designed full visual materials for the HiTech exhibition. Produced and edited coordinated video content. Continuing to provide ongoing design services.
Customer Service Representative at MTN Telecommunication Company
January 1, 2023 - January 1, 2025
Resolved customer inquiries across social media channels, ensuring professional and timely responses. - Delivered creative solutions to improve customer satisfaction and engagement. - Collaborated with internal teams to enhance service delivery.
Contact Center Agent at MTN Telecommunication Company
January 1, 2022 - January 1, 2023
Managed high-volume inbound and outbound calls, maintaining strict confidentiality. - Met daily and weekly KPIs under tight deadlines in a fast-paced environment. - Adapted communication style to suit diverse customer profiles.
Data Entry Specialist at KAFFOU
January 1, 2021 - January 1, 2022
Updated product databases with new items, markets, and pricing using Excel and Google Sheets. - Ensured data accuracy across large datasets and met project deadlines efficiently. - Worked closely with the design team to provide content updates.

Education

Bachelor's in Computer Engineering at Damascus University
January 11, 2030 - June 11, 2026

Qualifications

ICDL Certified
January 11, 2030 - June 11, 2026

Industry Experience

Telecommunications, Software & Internet, Media & Entertainment, Professional Services