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I'm Luis Felipe Lucumi Viveros, a digital content creator and social media assistant with experience in remote community management, short-form video production, and customer service in multicultural environments. I'm pursuing junior-level roles with a practical command of key digital tools and a proven ability to adapt quickly to international teams.…

Luis Felipe Lucumi Viveros

Content Creator, Social Media Manager, Community Manager, +2

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I'm Luis Felipe Lucumi Viveros, a digital content creator and social media assistant with experience in remote community management, short-form video production, and customer service in multicultural environments. I'm pursuing junior-level roles with a practical command of key digital tools and a proven ability to adapt quickly to international teams.…

Available to hire

I’m Luis Felipe Lucumi Viveros, a digital content creator and social media assistant with experience in remote community management, short-form video production, and customer service in multicultural environments.

I’m pursuing junior-level roles with a practical command of key digital tools and a proven ability to adapt quickly to international teams.

Skills

Branding

Copywriting

Short Film

Experience Level

Branding

Intermediate

Copywriting

Intermediate

Short Film

Intermediate

Language

Spanish; Castilian

Fluent

English

Intermediate

Italian

Advanced

Work Experience

Community Manager / Content Creator at Improcomunicaciones

February 1, 2025 - October 1, 2025

Managed the brand’s social media channels remotely, ensuring consistency in its digital identity. Executed the editorial content calendar in a structured and consistent manner. Responded to community messages and comments, fostering audience engagement and loyalty. Produced and edited short-form videos optimized for Reels and TikTok, tailored to target audiences. Monitored basic performance metrics to support content-related decisions.

Brand Ambassador / Customer Service Representative at Iliad Siena

October 1, 2025 - April 1, 2026

Provided personalized customer support and guidance in the Italian telecommunications market. Presented and explained company services, adapting communication to each customer profile. Actively acquired new customers through consultative sales techniques.