I'm a creative and analytical digital content professional with experience designing user-centered content across websites, social media, email, and internal platforms. I transform complex information into clear, accessible, and engaging content that meets user needs and supports organisational goals. I'm detail-driven with CRM and digital engagement experience, improving customer journeys, strengthening client relationships, and translating insights into meaningful action. I use data, content, and digital tools to support client development, enhance loyalty, and drive consistent engagement across retail and digital environments. I thrive in fast-paced, multidisciplinary settings and enjoy collaborating with designers, developers, and stakeholders to deliver content that strengthens brand identity and enhances digital performance.

Sajo Mtonga

I'm a creative and analytical digital content professional with experience designing user-centered content across websites, social media, email, and internal platforms. I transform complex information into clear, accessible, and engaging content that meets user needs and supports organisational goals. I'm detail-driven with CRM and digital engagement experience, improving customer journeys, strengthening client relationships, and translating insights into meaningful action. I use data, content, and digital tools to support client development, enhance loyalty, and drive consistent engagement across retail and digital environments. I thrive in fast-paced, multidisciplinary settings and enjoy collaborating with designers, developers, and stakeholders to deliver content that strengthens brand identity and enhances digital performance.

Available to hire

I’m a creative and analytical digital content professional with experience designing user-centered content across websites, social media, email, and internal platforms. I transform complex information into clear, accessible, and engaging content that meets user needs and supports organisational goals.

I’m detail-driven with CRM and digital engagement experience, improving customer journeys, strengthening client relationships, and translating insights into meaningful action. I use data, content, and digital tools to support client development, enhance loyalty, and drive consistent engagement across retail and digital environments. I thrive in fast-paced, multidisciplinary settings and enjoy collaborating with designers, developers, and stakeholders to deliver content that strengthens brand identity and enhances digital performance.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Marketing Assistant at Avison Young
March 1, 2024 - December 1, 2025
Designed and delivered multi-channel content across web, email, and social platforms, improving visibility, engagement, and user experience. Created clear, user-centred written content for internal communications, producing two weekly newsletters ('The Week Ahead' and 'Friday Wrap') by sourcing stories, simplifying updates, and applying strong layout and design principles. Contributed to the Paradise regeneration digital campaign, achieving the highest LinkedIn engagement rate in 12 months. Supported SEO improvements that led to a 40% increase in new organic users YoY through keyword research, content optimisation, and analytics insights. Conducted UX reviews and recommended improvements to enhance website clarity, navigation, and content structure. Collaborated with cross-functional teams to ensure content aligned with business goals. Led global brand positioning initiative, refining brand messaging for consistency; conducted brand/content audits and helped roll out updated guidelines
Digital Marketing Assistant (Placement) at The West Brom Building Society
January 1, 2022 - August 31, 2022
Content creation for organic and paid channels; SEO: Translate insights, analytics, and data into client-friendly monthly campaign reports; Digital tools: Proficiency in Adobe Photoshop and Canva to create graphics for websites, newsletters, and print; Social media: Delivered personalised digital marketing communications across multiple channels; Market research: Performed in-depth market and competitor analysis; Successfully delivered projects on time and under budget.
Marketing, Data & Administration Assistant (Placement) at King’s Group
August 1, 2021 - December 1, 2021
General office support, data entry, scheduling, and customer service. Assisted with managing incoming/outgoing mail, maintaining databases, coordinating appointments and events. Supported supplies management to ensure office efficiency and smooth operations.

Education

Add your educational history here.

Qualifications

BSc International Business Management
January 11, 2030 - June 12, 2026

Industry Experience

Real Estate & Construction, Financial Services, Education, Media & Entertainment, Professional Services