Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a results-driven Virtual Assistant and Business Development professional with experience in digital marketing, social media management, customer service, and administrative coordination. I excel at managing schedules, coordinating client communication, and supporting growth through strategic marketing and relationship building. I thrive in fast-paced environments and leverage tools like Google Workspace, Canva, Calendy, Asana, and Notion to boost productivity. I am a strong communicator with excellent organizational and problem-solving skills, capable of multitasking across projects and teams to deliver measurable outcomes for clients and organizations.…I am a results-driven Virtual Assistant and Business Development professional with experience in digital marketing, social media management, customer service, and administrative coordination. I excel at managing schedules, coordinating client communication, and supporting growth through strategic marketing and relationship building. I thrive in fast-paced environments and leverage tools like Google Workspace, Canva, Calendy, Asana, and Notion to boost productivity. I am a strong communicator with excellent organizational and problem-solving skills, capable of multitasking across projects and teams to deliver measurable outcomes for clients and organizations.

Justin Maenya Makori

Graphic Designer, Content Creator, Social Media Manager, +4





I am a results-driven Virtual Assistant and Business Development professional with experience in digital marketing, social media management, customer service, and administrative coordination. I excel at managing schedules, coordinating client communication, and supporting growth through strategic marketing and relationship building. I thrive in fast-paced environments and leverage tools like Google Workspace, Canva, Calendy, Asana, and Notion to boost productivity. I am a strong communicator with excellent organizational and problem-solving skills, capable of multitasking across projects and teams to deliver measurable outcomes for clients and organizations.…I am a results-driven Virtual Assistant and Business Development professional with experience in digital marketing, social media management, customer service, and administrative coordination. I excel at managing schedules, coordinating client communication, and supporting growth through strategic marketing and relationship building. I thrive in fast-paced environments and leverage tools like Google Workspace, Canva, Calendy, Asana, and Notion to boost productivity. I am a strong communicator with excellent organizational and problem-solving skills, capable of multitasking across projects and teams to deliver measurable outcomes for clients and organizations.

Available to hire

I am a results-driven Virtual Assistant and Business Development professional with experience in digital marketing, social media management, customer service, and administrative coordination. I excel at managing schedules, coordinating client communication, and supporting growth through strategic marketing and relationship building. I thrive in fast-paced environments and leverage tools like Google Workspace, Canva, Calendy, Asana, and Notion to boost productivity.

I am a strong communicator with excellent organizational and problem-solving skills, capable of multitasking across projects and teams to deliver measurable outcomes for clients and organizations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Swahili

Fluent

English

Fluent

Work Experience

Business Development Officer at Dentmind Dental Centre

March 1, 2024 - October 1, 2024

Developed and implemented business growth and client acquisition strategies to expand the clinic's client base. Built partnerships with corporate organizations and local businesses to drive referrals and corporate wellness programs. Managed social media accounts across Instagram, TikTok, Facebook, and Twitter, including content creation, scheduling, and campaign monitoring to boost brand visibility and patient inquiries. Conducted market research and competitor analysis to inform strategic decision-making. Coordinated marketing campaigns, community outreach programs, and dental camps to raise awareness and trust in the brand. Handled email communication, client inquiries, scheduling, and reporting. Supported front-desk operations including billing, insurance coordination, and record management, delivering high-level customer service. Key achievements: contributed to generating over KES 1.6M in revenue within eight months; increased appointment inquiries; established partnerships and re

Social Media Manager at Grafiki Media

July 1, 2023 - December 1, 2023

Managed and scheduled content across multiple client social media platforms; Executed digital marketing campaigns tailored to target audiences; Monitored analytics and campaign performance to optimize engagement and ROI. Managed online community engagement by responding to inquiries and feedback; Oversaw paid advertising campaigns, audience targeting, and budget allocation. Collaborated with internal teams and clients to maintain consistent brand messaging. Key Achievements: Increased client social media followers by 30% within six months; Contributed to a 30% increase in website traffic and 20% growth in online sales through targeted campaigns; Improved customer engagement and client retention through consistent communication and content optimization; Introduced analytics-based reporting systems that improved campaign tracking and decision-making.

Beauty Services Specialist & Sales Expert at Negla Beauty Parlor

August 1, 2018 - March 1, 2021

Provided beauty services including nail care, facials, makeup, and customer consultations. Sold beauty and lifestyle products while maintaining strong customer relationships. Assisted with merchandising, product displays, and inventory tracking. Participated in marketing and promotional activities to increase customer engagement. Key Achievements: Increased repeat business and customer referrals through high-quality service delivery; Boosted product sales through upselling and cross-selling strategies; Supported promotional campaigns that improved customer traffic and sales performance.

Marketing Representative (Volunteer) at Dedan Kimathi University of Technology

May 1, 2022 - December 1, 2022

Managed inquiries through email and social media platforms. Assisted in executing digital marketing and outreach campaigns. Delivered career talks and promoted university programs to prospective students. Contributed to increased first-year student enrollment through social media engagement. Supported the launch of the DeKUT CSR app to improve communication and departmental operations.

Business Development Officer at Dentmind Dental Centre – Karen, Nairobi, Kenya

March 1, 2024 - October 1, 2024

Developed and implemented business growth and client acquisition strategies; Built partnerships with corporate organizations and local businesses to expand the clinic’s client base; Managed social media accounts across Instagram, TikTok, Facebook, and Twitter; Conducted market research and competitor analysis; Coordinated marketing campaigns and community outreach; Handled email communication, client inquiries, scheduling, and reporting; Supported front-desk operations including billing, insurance coordination, record management, and customer service.

Social Media Manager at Grafiki Media – Nairobi, Kenya

July 1, 2023 - December 1, 2023

Beauty Services Specialist & Sales Expert at Negla Beauty Parlor – Nairobi, Kenya

August 1, 2018 - March 1, 2021

Provided beauty services including nail care, facials, makeup, and customer consultations; Sold beauty and lifestyle products while maintaining strong customer relationships; Assisted with merchandising, product displays, and inventory tracking; Participated in marketing and promotional activities to increase customer engagement.

Marketing Representative (Volunteer) at Dedan Kimathi University of Technology (DeKUT) – CSR App Initiative

May 1, 2022 - December 1, 2022

Managed inquiries through email and social media platforms; Assisted in executing digital marketing and outreach campaigns; Delivered career talks and promoted university programs to prospective students; Contributed to increased first-year student enrollment through social media engagement; Supported the launch of the DeKUT CSR app to improve communication and departmental operations.