Hi there, my name is Donna and I am a highly skilled product developer with 15 years’ experience working in the fashion industry across all genders, men's, ladies and kids' wear. I am hardworking, organized and love to problem solve. I have worked for various suppliers on projects for UK retailers such as Sports Direct and Primark as well as smaller brands. Please see a list of my key skills below. Key Skills Advanced IT and Microsoft Office skills – Excel, Access, Word, PowerPoint, Outlook • Skilled in Google Docs • Skilled in Adobe Illustrator & Photoshop packages • Skilled in NewArc AI software • Strong garment knowledge • Great attention to detail • Highly organised. Additional Skills Excellent organisational skills and time keeping • I can work within a team as well as independently • Strong communicator • Enthusiastic, hardworking and eager to learn and develop • Knowledge of Shopify package • Knowledge of Zendesk package • Knowledge of People Vox package • Knowledge of Scottish education system and curriculum • I hold a full British driving licence • I hold a PVG membership • ISTJ profile on Myers-Briggs type indicator.…

Donna Carroll

Hi there, my name is Donna and I am a highly skilled product developer with 15 years’ experience working in the fashion industry across all genders, men's, ladies and kids' wear. I am hardworking, organized and love to problem solve. I have worked for various suppliers on projects for UK retailers such as Sports Direct and Primark as well as smaller brands. Please see a list of my key skills below. Key Skills Advanced IT and Microsoft Office skills – Excel, Access, Word, PowerPoint, Outlook • Skilled in Google Docs • Skilled in Adobe Illustrator & Photoshop packages • Skilled in NewArc AI software • Strong garment knowledge • Great attention to detail • Highly organised. Additional Skills Excellent organisational skills and time keeping • I can work within a team as well as independently • Strong communicator • Enthusiastic, hardworking and eager to learn and develop • Knowledge of Shopify package • Knowledge of Zendesk package • Knowledge of People Vox package • Knowledge of Scottish education system and curriculum • I hold a full British driving licence • I hold a PVG membership • ISTJ profile on Myers-Briggs type indicator.…

Next availability:
June 29, 2026

Hi there, my name is Donna and I am a highly skilled product developer with 15 years’ experience working in the fashion industry across all genders, men’s, ladies and kids’ wear. I am hardworking, organized and love to problem solve.

I have worked for various suppliers on projects for UK retailers such as Sports Direct and Primark as well as smaller brands.

Please see a list of my key skills below.

Key Skills

Advanced IT and Microsoft Office skills – Excel, Access, Word, PowerPoint, Outlook • Skilled in Google Docs • Skilled in Adobe Illustrator & Photoshop packages • Skilled in NewArc AI software • Strong garment knowledge • Great attention to detail • Highly organised.

Additional Skills

Excellent organisational skills and time keeping • I can work within a team as well as independently • Strong communicator • Enthusiastic, hardworking and eager to learn and develop • Knowledge of Shopify package • Knowledge of Zendesk package • Knowledge of People Vox package • Knowledge of Scottish education system and curriculum • I hold a full British driving licence • I hold a PVG membership • ISTJ profile on Myers-Briggs type indicator.

See more

Language

English
Fluent

Work Experience

Pupil Support Assistant at East Renfrewshire Council
August 1, 2025 - Present
•Supporting children in a primary school setting with main focus on children with specific ASN needs •Supporting senior staff •Assisting classroom teachers with daily activities •Planning and delivering lessons on a 1:1 basis for pupils who struggle to participate in classroom settings •Using art and design to engage pupils.
Product Developer at Evergreen Fashion UK Ltd
April 1, 2023 - June 1, 2025
Role made redundant due to company restructuring. •Set up Product Development department; worked with stakeholders to generate more orders •Liaised with suppliers and overseas offices to source fabrics and trims and create an in-house library •Developed ranges for high street retailers including Primark •Created detailed technical packs for factories •Ensured submission dates were met •Researched the fashion market; improved UK-China collaboration.
Customer Service Training Lead at Club L London
September 1, 2021 - April 1, 2023
•Promoted from Senior Customer Service Advisor •Managed incoming emails via Zendesk and escalations •Managed chargebacks via PayPal, Klarna, Clearpay and Shopify •Coordinated with couriers to resolve issues •Trained UK and overseas staff via Microsoft Teams •Highlighted and resolved quality issues.
Full time Mother at Full Time Mother
October 1, 2020 - September 1, 2021
•Organising and scheduling household activities and outings •Managing household resources •Ensuring emotional, physical and developmental needs of children are met.
Product Developer at Wilson Imports
October 1, 2014 - October 1, 2020
The company ceased trading in October 2020 due to Covid-19. •Managing projects for high street retailers •Sourcing fabrics and trims •Developing detailed technical packs and quality checking design packs •Building relationships with overseas factories and buying teams •Collaborating with design and technical teams to produce high quality garments •Ensuring factories deliver on time and to spec. •Played a key role in re-establishing the Product Development team in 2017.
Supervisor/Machinist at Matrix Uniforms
July 1, 2010 - October 1, 2014
•Set up and completed embroidery jobs •Quality checked garments and sewing sample designs •Allocated assignments •Processed customer orders and stock •Purchasing from manufacturers using SAGE •Involved in running the company’s eBay outlet.
Shop Supervisor at Thomas Aulds and Sons
February 1, 2004 - July 1, 2010
•Regularly helping customers •Addressing questions and concerns •Cash handling and end of day banking •Training staff •Managing stock with careful waste control •Occasionally managing smaller shops as needed.
Mentor at Manchester Metropolitan University
October 1, 2024 - Present
•Remote mentor supporting fashion students as they start a career in the industry •Offering CV and portfolio advice •Helping students connect with potential internship opportunities •Providing support for fashion-related questions.
Mentor at Mentor Mums
August 1, 2024 - January 1, 2025
•Remote mentor guiding a mum returning to work in the fashion industry •Offering support and guidance •Arranging weekly calls to discuss new potential job roles.
Voluntary Tutor at VTO Glasgow
August 1, 2010 - June 1, 2013
•Working with children with dyslexia •Completing homework tasks •Visiting a primary-aged pupil weekly •Supporting with homework tasks and reading.
Textile Designer at Mark Conlin Collection
June 1, 2009 - August 1, 2009
8-week placement focusing on the design of Marks Bridal & Ready to Wear Collections and other design-related tasks.

Education

PGDE Secondary Education – Home Economics at University of Strathclyde
August 1, 2020 - January 1, 2021
Design for Textiles (Fashion, Interiors & Art) at Scottish School of Design & Textiles, Heriot-Watt University
August 1, 2008 - June 1, 2009
HND Stitched Textiles & Fashion Design at Cardonald College
August 1, 2006 - June 1, 2008
Portfolio Course at The Visual Arts Studio, The Tramway, Glasgow
August 1, 2005 - June 1, 2006
Advanced Higher in Art; 5 x Highers including English; 3 x Intermediate 2 qualifications including Mathematics at Castlehead High School
August 1, 1999 - June 1, 2005

Qualifications

ASC Training (Autistic Spectrum Condition)
February 1, 2026 - June 14, 2026
Defibrillator Training
February 1, 2026 - June 14, 2026
Understanding Epilepsy
February 1, 2025 - June 14, 2026
Level 2 Behaviour That Challenges in Children
June 1, 2021 - June 14, 2026
SCQF Exploring Wellbeing
June 1, 2021 - June 14, 2026
East Ren Woman’s Returner Course
April 1, 2021 - June 14, 2026
Level 2 Food Safety & Hygiene for Catering
September 1, 2019 - June 14, 2026
CACHE Level 2 Understanding Nutrition & Health
September 1, 2019 - June 14, 2026
BIIAB Level 1 Essentials for Catering
June 1, 2019 - June 14, 2026
1 Day Professional Cookery
June 1, 2019 - June 14, 2026
First Aid
May 1, 2018 - June 14, 2026
Assisting in administration of epinephrine
May 1, 2018 - June 14, 2026

Industry Experience

Other, Education, Retail, Manufacturing, Professional Services
    PD Portfolio
    Please see some examples of my work attached. resume productdeveloper productdevelopment fashiondesign techpack apparel productdesigner…