Available to hire
I’m a motivated, can-do person who loves learning and improving in everything I do. I thrive on helping people and keeping things organised, whether it’s a customer service task, a design project, or a warehouse operation. I’m always looking to gain new insights and strive for quality in every job I take on.
I enjoy roles such as Customer Service Officer, Help Desk/Office support, and Warehouse Worker. My background in graphic arts and design complements my practical experience in admin, document preparation, and logistics, making me a versatile team player who can adapt quickly to new tasks and environments.
Language
English
Fluent
Work Experience
Volunteer at Developing Foundation
May 30, 2026 - PresentVolunteer work at the Saturday thrift shop: serving customers at the counter, sorting clothes, pricing items, restocking displays, and handling item returns from the rack.
Doc Prep / Handling at Fuji Xerox (and other mail houses around Melbourne)
October 1, 2017 - May 1, 2025Administrative clerk duties including ballot papers, checking for errors, validating votes, mail matching, and record-keeping. Involvement with inserting items into envelopes, packing, and assisting with mail processing.
Customer Service Officer at Services Australia
January 1, 2024 - November 1, 2024Handled calls from customers to approve their applications for the Pharmaceutical Benefits Scheme and processed online applications. Communicated outcomes via email or postal mail and provided strong customer service.
Temporary Warehouse Worker at Adecco / Amazon MEL5
October 1, 2021 - January 1, 2024Stowed items across the warehouse using an RF scanner, ensured correct storage and recording in the system, picked items according to customer orders, and maintained high-quality results (approximately 99%). Gained experience with warehouse software and adapted to a 10-hour day, 4 days a week.
Bindery Assistant at Stockdale Print Staff
August 1, 2012 - April 1, 2016Applied images onto cups and mugs, assisted with book printing, performed quality checks, and supported printing machine operations such as cutting and packaging. Organized items for delivery and maintained storage.
Postal Delivery Officer at Australia Post
September 1, 2007 - September 1, 2012Sorted mail into V-sort, registered mail, and prepared parcels for posting. Scanned parcels, categorized by postcodes, and sorted return mail by postcode and company name. Became one of the fastest sorters in the team.
Process Worker at Staff Australia (Scalzo Food, Kensington)
April 1, 2002 - August 1, 2007Worked on a conveyor belt labeling products, checked for quality before packaging, counted bags, and maintained a clean workspace after shifts. Collaborated effectively with the team with quick, accurate performance.
Education
Bachelor of Interactive Media at Victoria University Melbourne
January 11, 2030 - January 1, 2017Diploma of Graphic Design at Victoria University Melbourne
January 11, 2030 - January 1, 2014Certificate in Information Technology at RM IT Melbourne
January 11, 2030 - January 1, 2002Qualifications
Certificate in Information Technology
January 11, 2030 - January 1, 2002Industry Experience
Retail, Professional Services, Transportation & Logistics, Wholesale & Distribution, Manufacturing
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