Available to hire
Hi, I’m Puru Bhardwaj, a Product Designer with 4+ years of experience shaping AI-powered fintech and enterprise SaaS products across banking and wealth management. I simplify complex workflows into scalable, user-centered experiences using systems thinking, UX strategy, and cross-functional collaboration.
I focus on AI product experiences, explainability, and trust-centered interaction design, building design systems in Figma and partnering with product leadership to drive adoption and satisfaction.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Work Experience
Product Designer – AI SaaS Platform at Goldman Sachs
June 1, 2025 - PresentLed product design for an AI-powered financial insights and investment workflow platform focused on personalized recommendations, workflow efficiency, and scalable user experiences. Redesigned onboarding and recommendation workflows, improving new-user activation from 52% to 68% over two product releases by reducing onboarding friction and improving decision clarity. Designed AI trust and explainability patterns including confidence visibility, citation-backed recommendations, and editable AI responses, improving repeat engagement and user confidence in advisory outputs. Improved advisor workflow efficiency and recommendation transparency through AI-assisted UX enhancements, contributing to higher feature adoption and reduced support dependency. Restructured advisor-client workflow architecture using journey mapping and behavioral analysis, reducing drop-offs in key financial guidance flows and improving task completion efficiency. Built and maintained a centralized design system in Fi
Senior Product Designer at Tata Consultancy Services
September 1, 2022 - August 1, 2023Led product design for a B2B wealth analytics platform used by financial advisors for portfolio monitoring, investment planning, and risk assessment. Redesigned investment dashboards and portfolio analytics workflows, reducing advisor analysis time from approximately 25 minutes to 14 minutes per portfolio review. Designed reporting modules for returns analysis, tax forecasting, and asset allocation planning, consolidating fragmented workflows into a unified advisor experience. Architected reusable component patterns for financial workflows, improving design consistency and reducing engineering clarification cycles during implementation. Led design critiques and collaborated with product and engineering teams to improve release quality, achieving high design accuracy across sprint-based releases. Conducted workflow interviews with advisors and relationship managers to identify operational inefficiencies and improve day-to-day platform usability. Owned experimentation strategy for dashbo
Product Designer – Digital Banking & SaaS Products at Maxtra Technologies
October 1, 2020 - September 1, 2022Designed digital banking product experiences across onboarding, payments, beneficiary setup, and account servicing for enterprise customers. Improved KYC and onboarding journeys by reducing form complexity and improving flow clarity, increasing onboarding completion rates over a six-month product cycle. Redesigned payment authorization workflows for business users, improving transaction completion and reducing support escalations related to failed payments. Created reusable design patterns for banking workflows across mobile and web applications, improving consistency across multiple product modules. Worked closely with product, compliance, and engineering teams to ensure secure and regulation-aligned user experiences. Conducted usability testing and user interviews to identify pain points in transaction-heavy workflows and improve navigation confidence. Developed interactive prototypes for payments, transfers, and account insights, reducing implementation ambiguity during engineering
Education
M.S. User Experience at Arizona State University
January 11, 2030 - June 1, 2025B.S. Animation & Multimedia at Birla Institute of Technology, Mesra
January 11, 2030 - May 1, 2021Qualifications
Google UX Design
January 11, 2030 - June 15, 2026CalArts UI/ UX
January 11, 2030 - June 15, 2026Figma Professional Certificate
January 11, 2030 - June 15, 2026Industry Experience
Financial Services, Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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