Dedicated and work with heart

Kristine Joyce Atienza

Dedicated and work with heart

Available to hire

Dedicated and work with heart

Language

English
Fluent

Work Experience

Restaurant Manager at Red Ribbon Bake Shop Inc.
July 1, 2018 - January 31, 2023
Oversee daily restaurant operations, staff supervision, inventory control, and customer relations. Lead teamwork, monitor quality and freshness of grocery products, manage money handling, sales records, and daily accounting. Maintain clean, safe operations and ensure compliance with health requirements; evaluate sales activities and report to AM to enhance profitability and drive customer satisfaction.
Operations Manager / Retail Manager / Store Manager / Restaurant Manager (Promoted) / Assistant Restaurant Manager (Promoted) / Management Trainee at Red Ribbon Bake Shop Inc.
July 1, 2023 - Present
Promoted through multiple leadership roles focusing on operations, retail management, store performance, and restaurant operations. Led daily store activities, supervised staff, managed inventory and stock turnover, ensured adherence to policies and health standards, supported sales growth and customer service, and contributed to staff development and training.
Marketing Assistant / Technician Coordinator at Multibiz International Corporation
May 1, 2017 - May 1, 2018
Assisted in developing and implementing marketing campaigns to promote printer rental services and maintenance contracts. Coordinated lead generation activities, supported the sales team in closing rental agreements, prepared quotes, service proposals, contracts, and marketing materials for clients. Managed customer inquiries regarding printer rentals, pricing, service packages, and technical support; maintained updated customer databases, sales records, and service schedules.
Restaurant Operation Manager / Retail Manager at Red Ribbon Bakeshop Inc.
July 1, 2023 - Present
Dedicated and detail-oriented manager overseeing daily store operations, staff supervision, inventory control, customer relations, and process improvements to ensure smooth operation and profitability.
Store Manager at Red Ribbon Bakeshop Inc.
July 1, 2018 - January 1, 2023
Led store performance, inventory management, customer service, scheduling, and training, achieving sales targets and maintaining health and safety standards.
Assistant Restaurant Manager (Promoted) at Red Ribbon Bake Shop Inc.
July 1, 2018 - January 1, 2023
Managed day-to-day operations, inventory control, customer service, staff scheduling, and training. Maintained health, safety and quality standards; monitored sales performance and customer satisfaction; prepared quotations, service proposals, and contracts; maintained datasets and achieved service level agreements; liaised between clients, sales team and technical department; ensured timely issue resolution; supervised technicians for installation and maintenance of rental printers; generated reports on service performance, customer satisfaction, and marketing impact; led promotional events and client presentations; built long-term client relationships.
Restaurant Operation Manager / Retail Manager / Store Manager (Promoted) at Red Ribbon Bake Shop Inc.
July 1, 2023 - Present
Oversee store operations to ensure smooth daily operations, achieve sales targets, and maintain excellent customer service. Lead training and development, inventory management, vendor relations, and compliance with health and safety standards. Manage budgeting, scheduling, and performance tracking using KPIs; monitor quality and freshness of grocery products; supervise cash handling and daily accounting; maintain clean, safe stores in line with health requirements; report to management with insights for profitability and continuous improvement.

Education

Bachelor of Science in Business Administration, Major in Marketing Management at City College of Tagaytay
January 1, 2013 - January 1, 2017
Bachelor of Science in Business Administration, Major in Marketing Management at City College of Tagaytay
January 1, 2013 - January 1, 2017
Bachelor of Science in Business Administration, Major in Marketing Management at City College of Tagaytay
January 1, 2013 - January 1, 2017

Qualifications

Virtual Assistant Certification
January 11, 2030 - June 16, 2026
Virtual Assistant Certification
January 11, 2030 - June 16, 2026
Graphic Design Certification (Canva)
January 11, 2030 - June 16, 2026
Facebook Advertising
January 11, 2030 - June 16, 2026
Social Media Management
January 11, 2030 - June 16, 2026
Data Entry & Lead Generation
January 11, 2030 - June 16, 2026
Virtual Assistant Certification
January 11, 2030 - June 16, 2026
Graphic Design Canva Certification
January 11, 2030 - June 16, 2026
Facebook Advertising Certification
January 11, 2030 - June 16, 2026

Industry Experience

Retail, Travel & Hospitality, Wholesale & Distribution, Manufacturing