Hi, I’m Hossein Tohidi, a hands-on professional with hands-on experience in online customer support and social media management. I excel at live chat, WhatsApp Business, Telegram, and other social platforms, delivering quick, clear, and polite responses to customers, while managing content posting and moderating interactions. I am highly motivated for remote work and a fast learner of new tools. I have developed digital literacy skills including basic computer use, online research, and digital communication, and I currently lead social media initiatives as a remote professional.

Hossein Tohidi

Hi, I’m Hossein Tohidi, a hands-on professional with hands-on experience in online customer support and social media management. I excel at live chat, WhatsApp Business, Telegram, and other social platforms, delivering quick, clear, and polite responses to customers, while managing content posting and moderating interactions. I am highly motivated for remote work and a fast learner of new tools. I have developed digital literacy skills including basic computer use, online research, and digital communication, and I currently lead social media initiatives as a remote professional.

Available to hire

Hi, I’m Hossein Tohidi, a hands-on professional with hands-on experience in online customer support and social media management. I excel at live chat, WhatsApp Business, Telegram, and other social platforms, delivering quick, clear, and polite responses to customers, while managing content posting and moderating interactions.

I am highly motivated for remote work and a fast learner of new tools. I have developed digital literacy skills including basic computer use, online research, and digital communication, and I currently lead social media initiatives as a remote professional.

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Work Experience

Social Media Assistant & Chat Support (Remote) at Freelance
September 20, 2020 - Present
Provided prompt and professional responses to customer messages via WhatsApp Business, Telegram, and live chat platforms. Managed multiple social media channels, scheduled posts, and engaged with users by replying to comments and DMs. Monitored user interactions and moderated content, ensuring community guidelines were followed. Used Slack and Intercom for team communication and task tracking. Maintained polite, clear, and timely communication while handling multiple chats simultaneously.
CEO and Founder at Brand Habran
June 20, 2019 - Present
Brand Habran focuses on media and digital personalization, with emphasis on a better digital and online experience. Global reach and brand building through media and digital personalization.
Social Media Assistant & Chat Support at Remote / Freelance
September 1, 2020 - Present
Provided prompt and professional responses to customer messages via WhatsApp Business, Telegram, and live chat platforms. Managed multiple social media channels, scheduled posts, and engaged with users by replying to comments and DMs. Monitored user interactions and moderated content, ensuring community guidelines were followed. Used Slack and Intercom for team communication and task tracking. Maintained polite, clear, and timely communication while handling multiple chats simultaneously.

Education

High School Diploma at Lincoln High School
January 11, 2030 - June 17, 2026
High School Diploma (K-12) at Lincoln High School
January 11, 2030 - June 17, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Telecommunications