I am an ambitious, dedicated, and reliable AUT psychology and marketing graduate with strong interpersonal, communication, and behavioural support skills developed through roles in customer service, child supervision, and health and fitness environments. I have experience in de-escalation, conflict management, and maintaining professional boundaries, alongside being highly organised, proactive, and committed to excellence. I have a strong passion for digital marketing and content creation, with experience in developing engaging, brand-aligned content across social media and email platforms. I am particularly interested in the intersection of marketing, consumer behaviour, and wellbeing, and enjoy creating content that connects meaningfully with audiences. I am currently seeking a full-time role where I can apply my skills, continue to grow professionally, and contribute creatively to a dynamic team.

Marissa Sarah McKay Dannemora

I am an ambitious, dedicated, and reliable AUT psychology and marketing graduate with strong interpersonal, communication, and behavioural support skills developed through roles in customer service, child supervision, and health and fitness environments. I have experience in de-escalation, conflict management, and maintaining professional boundaries, alongside being highly organised, proactive, and committed to excellence. I have a strong passion for digital marketing and content creation, with experience in developing engaging, brand-aligned content across social media and email platforms. I am particularly interested in the intersection of marketing, consumer behaviour, and wellbeing, and enjoy creating content that connects meaningfully with audiences. I am currently seeking a full-time role where I can apply my skills, continue to grow professionally, and contribute creatively to a dynamic team.

Available to hire

I am an ambitious, dedicated, and reliable AUT psychology and marketing graduate with strong interpersonal, communication, and behavioural support skills developed through roles in customer service, child supervision, and health and fitness environments. I have experience in de-escalation, conflict management, and maintaining professional boundaries, alongside being highly organised, proactive, and committed to excellence.

I have a strong passion for digital marketing and content creation, with experience in developing engaging, brand-aligned content across social media and email platforms. I am particularly interested in the intersection of marketing, consumer behaviour, and wellbeing, and enjoy creating content that connects meaningfully with audiences. I am currently seeking a full-time role where I can apply my skills, continue to grow professionally, and contribute creatively to a dynamic team.

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Language

English
Fluent

Work Experience

Receptionist, Duty Manager, Membership Consultant at Les Mills Howick
October 1, 2022 - Present
Provided frontline support, responding to member concerns with professionalism and empathy. Managed incidents, including first-aid situations and conflict de-escalation. Built strong member relationships using active listening and effective communication. Supervised staff during rostered shifts; ensured a safe, inclusive environment. Used Microsoft 365 and club systems for documentation, bookings, and reporting. Supported behaviour management and complaint resolution. Sold and marketed gym memberships, achieving club targets.
Group Fitness Instructor at Les Mills Howick
March 1, 2026 - Present
Teach weekly Les Mills Shapes classes, delivering choreography and routines with clarity and energy. Learned and mastered new releases, ensuring accurate execution. Demonstrated choreography while motivating and engaging participants. Adapt teaching style to suit varying fitness levels and class dynamics. Provided a safe, supportive, and inclusive environment. Developed communication, presentation, and leadership skills through consistent class delivery.
Marketing Intern Assistant at Evre Self Care
March 1, 2026 - June 1, 2026
Created mental health and wellbeing blog content for the Evre website, focusing on topics relevant to young women and teens. Developed social media content to promote awareness of mental health, self-care, and wellbeing practices. Assisted with social media and email marketing campaigns, including product launches, seasonal promotions, and mental health initiatives. Supported international brand expansion by building relationships with US-based dance studios and influencers, including outreach and product seeding. Contributed to brand awareness efforts by collaborating with influencers to create authentic, purpose-driven content. Gained experience communicating in a supportive, youth-focused, and mental health-aware brand voice.
After School Care Assistant at Bizzy Bodz
June 1, 2023 - Present
Supervised children aged 5–13, supporting emotional regulation, behaviour management and conflict resolution. Designed and led group activities encouraging engagement, teamwork, and confidence. Communicated clearly with parents regarding behaviour or well-being concerns. Maintained a safe, supportive, and nurturing environment aligned with safeguarding principles.
Marketing Assistant at Evre Self Care
October 1, 2023 - May 1, 2024
Created social media content aligned with psychological themes such as self-care, stress reduction, and emotional wellness. Produced promotional emails, blogs, and posts (Instagram, Facebook, TikTok). Used Shopify, Klaviyo, Later, and Canva to support brand communication. Gained experience writing in a compassionate, mental-health-aware tone.
Part-Time Sales Assistant at Dunkin Donuts Botany
July 1, 2021 - December 1, 2022
Provided customer service in a fast-paced environment, developing patience, empathy, and communication skills. Handled customer concerns and complaints professionally. Trained as a barista; supported team coordination and workflow.
Christmas Gift Wrapper at Hunters Plaza
December 1, 2020 - December 1, 2020
Welcomed customers warmly, adapting communication style to a wide age range. Demonstrated attention to detail and strong customer service skills.

Education

Bachelor of Arts – Double Major in Marketing & Psychology at Auckland University of Technology (AUT)
January 11, 2030 - July 1, 2026
NCEA Level 3 Merit; Level 2 Excellence at Botany Downs Secondary College
January 11, 2030 - June 17, 2026

Qualifications

Outward Bound 21-Day Mind, Body & Soul Course
January 1, 2022 - June 17, 2026
First Aid Certificate – Full 2-Day
January 1, 2023 - June 17, 2026
First Aid 6-Hour Refresher
January 1, 2026 - June 17, 2026
New Zealand Day Skipper Certificate
January 11, 2030 - June 17, 2026
Full New Zealand Driver’s Licence
January 11, 2030 - June 17, 2026

Industry Experience

Education, Healthcare, Retail, Media & Entertainment, Professional Services