I am Derrick Matthews, an operations leader with a track record in logistics, team supervision, and process improvement. I’ve managed teams of 15–30 people while maintaining safety and productivity standards in fast-paced environments. I’m proficient with the Adobe Creative Suite, help desk support, and warehouse operations, and I enjoy applying cross-functional skills to improve processes and deliver reliable results.…

Derrick Matthews

I am Derrick Matthews, an operations leader with a track record in logistics, team supervision, and process improvement. I’ve managed teams of 15–30 people while maintaining safety and productivity standards in fast-paced environments. I’m proficient with the Adobe Creative Suite, help desk support, and warehouse operations, and I enjoy applying cross-functional skills to improve processes and deliver reliable results.…

Available to hire

I am Derrick Matthews, an operations leader with a track record in logistics, team supervision, and process improvement. I’ve managed teams of 15–30 people while maintaining safety and productivity standards in fast-paced environments.
I’m proficient with the Adobe Creative Suite, help desk support, and warehouse operations, and I enjoy applying cross-functional skills to improve processes and deliver reliable results.

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Skills

Experience Level

Language

English
Advanced

Work Experience

Loader/Unloader at Walmart Distribution 6040 – Hope Mills, NC
June 1, 2023 - Present
Load trailers for 4 regional stores, ensuring proper weight distribution and on-time departure.
Package Handler at FedEx Ground – Fayetteville, NC
November 1, 2022 - July 1, 2023
Loaded, unloaded, and sorted packages up to 75+ lbs. Used scanners to track inventory accuracy.
Shift Leader at Amazon.com – Durham, NC
March 1, 2021 - November 1, 2022
Led 15–30 associates across Twilight, Night, and Wrap Down sorts. Enforced safety rules. Maintained associate scan rates of 165+ through coaching. Coordinated safe, timely trailer loading.
U.S. Census Enumerator at U.S. Census Bureau – Raleigh, NC
July 1, 2020 - July 1, 2021
Conducted in-person, phone, and mail surveys. Reviewed and encoded data for accuracy. Resolved refusals and access issues through clear communication of survey goals.
Teacher's Assistant at Thales Academy – Apex, NC
January 1, 2020 - July 1, 2021
Prepared materials, led small group activities, tracked attendance, and supported students.
Personal Shopper at Whole Foods – Cary, NC
March 1, 2020 - July 1, 2020
Filled Prime Now orders using iOS devices. Lifted up to 50 lbs.
Graphic Designer & Help Desk at NC State University – Raleigh, NC
March 1, 2015 - January 1, 2020
Designed graphics for EOG/EO C testing using CorelDraw. Provided help desk support for NC Education website and testing app. Processed supply orders.
Camp Counselor at YMCA – Cary, NC
December 1, 2013 - October 1, 2014
Led activities and modeled positive behavior. Maintained communication with parents.
Customer Service Representative at Southern Season – Chapel Hill, NC
November 1, 2013 - January 1, 2014
Prepared data entry by sorting source documents and resolving discrepancies.
Book Store Assistant at Paine College – Augusta, GA
September 1, 2012 - December 1, 2012
Customer service, cashier, inventory, phone support.
Teacher Assistant / Substitute Teacher at Guilford County Schools – Greensboro, NC
November 1, 2011 - June 1, 2012
Maintained classroom environment. Taught reading, writing, and math. Communicated with families.
Grocery Stock Clerk at Harris Teeter – Fayetteville, NC
June 1, 2011 - October 1, 2011
Restocked shelves, removed expired items, unloaded trailers (up to 75 lbs).
Computer Lab Assistant at NC A&T State University – Greensboro, NC
August 1, 2004 - March 1, 2008
Maintained computer lab equipment. Assisted students with tech issues.

Education

Bachelor of Science in Electronics and Computer Technology at North Carolina A&T State University
January 11, 2030 - May 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Wholesale & Distribution, Professional Services, Manufacturing

Skills

Experience Level