I'm Claudia Florentina Fotache, a remote Social Media Manager with a strong background in marketing, customer experience, and operations. Over more than 20 years, I've hands-on experience creating content, managing customer interactions, promoting services, building engagement, and running daily operations. I've led marketing and customer experience for Smart Escape, completed formal training in Online Marketing and Google Data Analytics, and I bring a practical, data-informed approach to social media and customer journeys.

Claudia Florentina Fotache

I'm Claudia Florentina Fotache, a remote Social Media Manager with a strong background in marketing, customer experience, and operations. Over more than 20 years, I've hands-on experience creating content, managing customer interactions, promoting services, building engagement, and running daily operations. I've led marketing and customer experience for Smart Escape, completed formal training in Online Marketing and Google Data Analytics, and I bring a practical, data-informed approach to social media and customer journeys.

Available to hire

I’m Claudia Florentina Fotache, a remote Social Media Manager with a strong background in marketing, customer experience, and operations. Over more than 20 years, I’ve hands-on experience creating content, managing customer interactions, promoting services, building engagement, and running daily operations.

I’ve led marketing and customer experience for Smart Escape, completed formal training in Online Marketing and Google Data Analytics, and I bring a practical, data-informed approach to social media and customer journeys.

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Experience Level

Language

Romanian, Moldavian, Moldovan
Fluent
English
Advanced
French
Beginner
German
Beginner

Work Experience

Finance & Management Accounts Manager at Mott MacDonald, Romania
January 1, 2023 - Present
Managed stakeholder relationships, reporting, coordination and communication within an international business environment.
Deputy Finance Manager at Mott MacDonald, Romania
January 1, 2019 - January 1, 2023
Managed stakeholder relationships, reporting, coordination and communication within an international business environment.
Accounting & Commercial Assistant at Mott MacDonald, Romania
January 1, 2013 - January 1, 2019
Managed stakeholder relationships, reporting, coordination and communication within an international business environment.
Game Master, Marketing & Operations at Smart Escape
January 1, 2015 - January 1, 2016
Created escape room concepts and game scenarios, managed social media promotion, customer support, bookings, events and marketing campaigns.
Sales Associate at Azadea Group
January 1, 2012 - January 1, 2013
Sales and customer service responsibilities in a multinational retail environment.
Legal Assistant at Law Office Popescu Radu Claudiu
January 1, 2008 - January 1, 2012
Provided administrative and legal support to the attorney, preparing documents and filings.
Accountant at Chartered Accountant Office Popescu Elena
January 1, 2006 - January 1, 2012
Handled financial records and accounting tasks for clients.

Education

BA at Romanian-American University
January 11, 2030 - June 20, 2026
Online Marketing at Dalles Go
January 1, 2016 - June 20, 2026
Google Foundations: Data, Data, Everywhere at Google
January 1, 2022 - June 20, 2026
Amadeus Basic Functionality Diploma at Amadeus
January 1, 2011 - June 20, 2026

Qualifications

Google Foundations: Data, Data, Everywhere
January 1, 2022 - June 20, 2026
Online Marketing
January 1, 2016 - June 20, 2026
Amadeus Basic Functionality Diploma
January 1, 2011 - June 20, 2026

Industry Experience

Professional Services, Media & Entertainment, Gaming, Education, Other

Experience Level