I have spent nine years delivering healthcare advice and medications to the general public, which has greatly honed my communication, patience, and empathy skills. I believe these qualities are essential for thriving in any customer-facing role. Now, I’m eager to use these skills in a new area and continue learning and growing professionally.

Hannah Kolka

I have spent nine years delivering healthcare advice and medications to the general public, which has greatly honed my communication, patience, and empathy skills. I believe these qualities are essential for thriving in any customer-facing role. Now, I’m eager to use these skills in a new area and continue learning and growing professionally.

Available to hire

I have spent nine years delivering healthcare advice and medications to the general public, which has greatly honed my communication, patience, and empathy skills. I believe these qualities are essential for thriving in any customer-facing role. Now, I’m eager to use these skills in a new area and continue learning and growing professionally.

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Work Experience

Dispensing Assistant at Murray’s Healthcare/ Peak Pharmacy
November 1, 2017 - September 1, 2023
In my role at this busy community pharmacy, I built strong relationships with customers while dispensing medications and preparing medication trays for vulnerable patients. I handled deliveries and assisted with managerial duties in the absence of the manager. My experience during the pandemic helped me develop patience and empathy, which contributed to maintaining high service standards. I also provided advice on medications and healthcare issues, managed complaints, and communicated professionally with various stakeholders.
Healthcare Assistant at Lloyds Pharmacy
July 1, 2014 - October 1, 2017
In a fast-paced team environment, I effectively communicated with patients and provided qualified healthcare advice. I performed various NHS Health Checks, including blood pressure and glucose readings. This position required both teamwork and independent problem-solving skills.

Education

MSc Psychology at University of Derby
September 1, 2014 - September 1, 2016
BA Sociology & Psychology at Birmingham City University
September 1, 2010 - June 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare

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