Available to hire
Hi, I’m Oluwajenyo Babatunde, an aspiring UI/UX designer with a strong foundation in user-centered design principles and over five years of experience in project management and customer-facing roles.
I translate user pain points into structured solutions through research, ideation, wireframing, and iterative improvement, collaborating with stakeholders to deliver end-to-end experiences that meet business goals.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Retail Assistant at The Range UK
April 1, 2023 - July 1, 2023Engaged with customers to understand needs, preferences, and usability challenges. Provided product recommendations based on user requirements. Observed customer behavior to identify friction points in the user journey. Collaborated with team members to improve service delivery and experience. Applied problem-solving skills to resolve customer issues efficiently.
Customer Service Advisor at Teleperformance UK
January 1, 2018 - August 1, 2022Handled inbound and outbound customer interactions to identify user needs. Provided technical support while guiding users through solutions. Maintained customer satisfaction ratings above 92% through empathetic communication. Captured user feedback and recurring issues within CRM systems. Worked with internal teams to address experience-related challenges.
Assistant Project Manager at Proctor House Company Limited
January 1, 2017 - December 1, 2017Supported delivery of a large-scale hotel construction project. Assisted with requirements gathering, planning, and coordination. Prepared reports, meeting minutes, and stakeholder documentation. Ensured execution aligned with approved scope and client expectations.
Project Supervisor at Proctor House Company Limited
January 1, 2017 - December 1, 2017Led cross-functional teams to deliver projects aligned with client and user needs. Gathered requirements and translated stakeholder needs into actionable plans. Communicated project progress and expectations clearly to stakeholders. Identified risks and user-impact issues, implementing mitigation strategies. Maintained structured documentation to support clarity and consistency.
Education
Foundations of UI/UX Design at Google
January 1, 2025 - June 23, 2026Start the UX Design Process: Empathize, Define and Ideate at Google
January 1, 2025 - June 23, 2026Conduct UX Research and Test Early Concepts at Google
January 1, 2025 - June 23, 2026Build Wireframes and Low-Fidelity Prototypes at Google
January 1, 2025 - June 23, 2026PRINCE2 Project Management Foundation at PRINCE2
January 1, 2023 - June 23, 2026Agile Project Management Foundation at AgilePM
January 1, 2023 - June 23, 2026Bachelor of Technology in Quantity Surveying at University of Akure
January 11, 2030 - January 1, 2016Qualifications
Foundations of UI/UX Design (Google)
January 1, 2025 - June 23, 2026Start the UX Design Process: Empathize, Define and Ideate (Google)
January 1, 2025 - June 23, 2026Conduct UX Research and Test Early Concepts (Google)
January 1, 2025 - June 23, 2026Build Wireframes and Low-Fidelity Prototypes (Google)
January 1, 2025 - June 23, 2026PRINCE2 Project Management Foundation
January 1, 2023 - June 23, 2026Agile Project Management Foundation
January 1, 2023 - June 23, 2026Industry Experience
Software & Internet, Retail, Professional Services, Education, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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