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I’m an analytical and metric-driven Operations & Compliance Specialist with over 5 years of experience navigating high-stakes risk mitigation, compliance, and VIP account management within heavily regulated international markets. I have a proven track record of independently navigating complex backend data systems, meeting strict SLA targets, and resolving advanced multi-channel escalations with outbound referrals. I’m fluent in German and English, with working proficiency in Italian and ongoing French learning. I excel at driving end-to-end editorial production and digital growth strategies, bridging compliance with creative delivery, and shaping brand voice across multilingual audiences. I thrive in multidisciplinary environments, delivering crisp operational workflows while maintaining ecosystem integrity under tight timeframes.…I’m an analytical and metric-driven Operations & Compliance Specialist with over 5 years of experience navigating high-stakes risk mitigation, compliance, and VIP account management within heavily regulated international markets. I have a proven track record of independently navigating complex backend data systems, meeting strict SLA targets, and resolving advanced multi-channel escalations with outbound referrals. I’m fluent in German and English, with working proficiency in Italian and ongoing French learning. I excel at driving end-to-end editorial production and digital growth strategies, bridging compliance with creative delivery, and shaping brand voice across multilingual audiences. I thrive in multidisciplinary environments, delivering crisp operational workflows while maintaining ecosystem integrity under tight timeframes.

Tyson Jankowiak

Creative Director, Content Producer, Project Manager, +2

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I’m an analytical and metric-driven Operations & Compliance Specialist with over 5 years of experience navigating high-stakes risk mitigation, compliance, and VIP account management within heavily regulated international markets. I have a proven track record of independently navigating complex backend data systems, meeting strict SLA targets, and resolving advanced multi-channel escalations with outbound referrals. I’m fluent in German and English, with working proficiency in Italian and ongoing French learning. I excel at driving end-to-end editorial production and digital growth strategies, bridging compliance with creative delivery, and shaping brand voice across multilingual audiences. I thrive in multidisciplinary environments, delivering crisp operational workflows while maintaining ecosystem integrity under tight timeframes.…I’m an analytical and metric-driven Operations & Compliance Specialist with over 5 years of experience navigating high-stakes risk mitigation, compliance, and VIP account management within heavily regulated international markets. I have a proven track record of independently navigating complex backend data systems, meeting strict SLA targets, and resolving advanced multi-channel escalations with outbound referrals. I’m fluent in German and English, with working proficiency in Italian and ongoing French learning. I excel at driving end-to-end editorial production and digital growth strategies, bridging compliance with creative delivery, and shaping brand voice across multilingual audiences. I thrive in multidisciplinary environments, delivering crisp operational workflows while maintaining ecosystem integrity under tight timeframes.

Available to hire

I’m an analytical and metric-driven Operations & Compliance Specialist with over 5 years of experience navigating high-stakes risk mitigation, compliance, and VIP account management within heavily regulated international markets. I have a proven track record of independently navigating complex backend data systems, meeting strict SLA targets, and resolving advanced multi-channel escalations with outbound referrals.

I’m fluent in German and English, with working proficiency in Italian and ongoing French learning. I excel at driving end-to-end editorial production and digital growth strategies, bridging compliance with creative delivery, and shaping brand voice across multilingual audiences. I thrive in multidisciplinary environments, delivering crisp operational workflows while maintaining ecosystem integrity under tight timeframes.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

German

Fluent

English

Fluent

Italian

Advanced

French

Beginner

Work Experience

Founder & Creative Director at Azzurism

December 1, 2025 - Present

Brand vision & execution: Engineered the launch of a digital media house dedicated to SSC Napoli’s cultural heritage, achieving organic community growth through archival storytelling. Content Strategy: Directing end-to-end editorial production, writing, editing and scheduling. Digital Growth: Managing cross-platform fan engagement and SEO strategy, positioning the brand as a niche authority in Italian football culture.

Advanced Investigations Specialist at Malta Advanced Investigations

January 1, 2023 - April 30, 2026

Advanced investigations: Successfully managed high-volume, automated incoming queues, evaluating and investigating fraudulent user patterns to protect platform integrity under tight daily SLA deadlines. Technical Supervision: Conducted end-to-end root-cause analysis on complex security breaches and digital abuse, maintaining 98%+ accuracy in line with GDPR guidelines. Policy Architecture: Acted as an autonomous point of contact to cross-functional updated operational workflows, translating regulatory changes into rapid live-action queue criteria.

Retention Specialist - German B2B at Aspire Global

January 1, 2020 - October 31, 2022

Owned retention, risk tracking, and data verification for high-value VIP accounts, maximizing lifetime value through tailored solutions in a high-pressure environment. Complex Escalation Resolution: Front-line troubleshooting anchor for advanced account and transactional disputes via multi-channel in-app live chat and email. Regulatory Compliance: Navigated MGA compliance mandates, user off-boarding, and localized verification requirements using native-level German language skills.