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I am a recent graduate of a Digital Marketing Traineeship, following experience as a Business Support Administrator where I developed a practical foundation in digital tools and customer-focused solutions. In my previous role, I was responsible for creating an online booking system for family hubs, including designing and launching an engaging website using eequ, which strengthened my ability to combine creativity with functionality. Alongside this, my Business Management degree and involvement in a university marketing society provided valuable insight into core marketing principles and industry practices. I have recently graduated from a Digital Marketing Traineeship, which involved completing two practical projects to specification and achieving a Certificate in Digital Marketing. I am particularly drawn to the fast-paced nature of the industry, where creativity and data analysis work hand in hand. With strong teamwork, networking, and communication skills, I am confident in my ability to contribute fresh ideas, adapt quickly, and add value within a digital marketing role.…I am a recent graduate of a Digital Marketing Traineeship, following experience as a Business Support Administrator where I developed a practical foundation in digital tools and customer-focused solutions. In my previous role, I was responsible for creating an online booking system for family hubs, including designing and launching an engaging website using eequ, which strengthened my ability to combine creativity with functionality. Alongside this, my Business Management degree and involvement in a university marketing society provided valuable insight into core marketing principles and industry practices. I have recently graduated from a Digital Marketing Traineeship, which involved completing two practical projects to specification and achieving a Certificate in Digital Marketing. I am particularly drawn to the fast-paced nature of the industry, where creativity and data analysis work hand in hand. With strong teamwork, networking, and communication skills, I am confident in my ability to contribute fresh ideas, adapt quickly, and add value within a digital marketing role.

Anika Kaur Thiara

Digital Marketer, Content Creator, Social Media Manager, +2

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I am a recent graduate of a Digital Marketing Traineeship, following experience as a Business Support Administrator where I developed a practical foundation in digital tools and customer-focused solutions. In my previous role, I was responsible for creating an online booking system for family hubs, including designing and launching an engaging website using eequ, which strengthened my ability to combine creativity with functionality. Alongside this, my Business Management degree and involvement in a university marketing society provided valuable insight into core marketing principles and industry practices. I have recently graduated from a Digital Marketing Traineeship, which involved completing two practical projects to specification and achieving a Certificate in Digital Marketing. I am particularly drawn to the fast-paced nature of the industry, where creativity and data analysis work hand in hand. With strong teamwork, networking, and communication skills, I am confident in my ability to contribute fresh ideas, adapt quickly, and add value within a digital marketing role.…I am a recent graduate of a Digital Marketing Traineeship, following experience as a Business Support Administrator where I developed a practical foundation in digital tools and customer-focused solutions. In my previous role, I was responsible for creating an online booking system for family hubs, including designing and launching an engaging website using eequ, which strengthened my ability to combine creativity with functionality. Alongside this, my Business Management degree and involvement in a university marketing society provided valuable insight into core marketing principles and industry practices. I have recently graduated from a Digital Marketing Traineeship, which involved completing two practical projects to specification and achieving a Certificate in Digital Marketing. I am particularly drawn to the fast-paced nature of the industry, where creativity and data analysis work hand in hand. With strong teamwork, networking, and communication skills, I am confident in my ability to contribute fresh ideas, adapt quickly, and add value within a digital marketing role.

Available to hire

I am a recent graduate of a Digital Marketing Traineeship, following experience as a Business Support Administrator where I developed a practical foundation in digital tools and customer-focused solutions. In my previous role, I was responsible for creating an online booking system for family hubs, including designing and launching an engaging website using eequ, which strengthened my ability to combine creativity with functionality.

Alongside this, my Business Management degree and involvement in a university marketing society provided valuable insight into core marketing principles and industry practices. I have recently graduated from a Digital Marketing Traineeship, which involved completing two practical projects to specification and achieving a Certificate in Digital Marketing. I am particularly drawn to the fast-paced nature of the industry, where creativity and data analysis work hand in hand. With strong teamwork, networking, and communication skills, I am confident in my ability to contribute fresh ideas, adapt quickly, and add value within a digital marketing role.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Digital Marketing Career Break

September 1, 2025 - March 1, 2026

Focused on completing Digital Marketing studies and obtaining qualification.

Customer Care Advisor at Tomato Energy Ltd

February 1, 2025 - August 1, 2025

Customer Communication: Delivered high-quality customer service in a fast-paced environment by managing inbound consumer calls and responding to email enquiries, ensuring clear, professional communication across multiple channels. Customer Support & Query Resolution: Assisted customers with electricity account enquiries by accessing and navigating confidential account information to provide accurate and efficient support. Complaint Handling: Managed customer complaints and enquiries via phone and email, addressing concerns professionally while working towards effective resolution. Data Sensitivity & Confidentiality: Handled confidential customer account information responsibly while supporting customers with account-related enquiries.

Administrator at DGN Driving School

May 1, 2023 - September 1, 2023

Administrative Coordination: Managed instructor availability, lesson pricing, and client data to support efficient scheduling and smooth day-to-day operations. Customer Communication: Handled inbound calls and email enquiries, maintaining clear, concise communication to ensure efficient responses while addressing customer needs. Customer Relationship Management: Listened to client requirements and matched them with suitable instructors to ensure a positive customer experience and satisfaction with services. Complaint Handling: Managed customer complaints and enquiries across phone and email channels, resolving issues professionally while maintaining service standards.

Business Support Administrator at Wolverhampton City Council

May 1, 2023 - October 1, 2024

Content Creation: Used Dreamstudio to create imagery for use on the organisation’s website. Digital Platform Management: Updated activity listings and information on the Eequ booking system to ensure accurate and current availability for users. Updated Eequ booking platform with activities available. Stakeholder Communication: Managed a high volume of inbound calls, responding to enquiries related to hub services, including sensitive matters such as child custody and substance abuse, while maintaining clear and professional communication. Community Engagement: Maintained a welcoming and supportive reception environment for a diverse range of stakeholders, including staff, midwives, families, and children attending hub activities.