Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Over the past 3 years I've owned creative direction end-to-end across Instagram, Pinterest, and LinkedIn, while expanding into UX/UI design in Figma and freelance product photography.\n\nMy early career in customer success and program management sharpened my ability to lead teams and deliver consistently at scale. I don't just think creatively, I design, execute, and own outcomes.…

Reena Trivedi

UX Designer, UI Designer, Content Strategist, +1





Over the past 3 years I've owned creative direction end-to-end across Instagram, Pinterest, and LinkedIn, while expanding into UX/UI design in Figma and freelance product photography.\n\nMy early career in customer success and program management sharpened my ability to lead teams and deliver consistently at scale. I don't just think creatively, I design, execute, and own outcomes.…

Available to hire

Over the past 3 years I’ve owned creative direction end-to-end across Instagram, Pinterest, and LinkedIn, while expanding into UX/UI design in Figma and freelance product photography.\n\nMy early career in customer success and program management sharpened my ability to lead teams and deliver consistently at scale. I don’t just think creatively, I design, execute, and own outcomes.

Skills

Adobe Photoshop

Copywriting

Experience Level

Adobe Photoshop

Expert

Copywriting

Expert

Language

English

Fluent

Work Experience

Creative Strategist at ONI Fine Jewelry

July 20, 2023 - Present

Led creative strategy and content direction across Instagram, Pinterest, and LinkedIn; oversaw 20+ projects including full rebrand, product launches, and always-on content; drove approximately 25% lift in brand engagement and 20% growth in website traffic; designed and implemented site and app UI screens in Figma; contributed to a ~$4K lift in website revenue following updates; owned end-to-end campaign execution across 3+ collections; built and managed community engagement across platforms; developed AI-assisted creative workflows using Claude, ChatGPT and Midjourney to accelerate ideation and visual exploration.

Client Success Program Manager at City Hive

July 20, 2020 - July 20, 2021

Managed a portfolio of newly onboarded wine and spirits retailers, supporting customers toward a $5K revenue milestone within their first 30 days; retained a high-risk customer by leading a 2-hour hands-on screen-share, diagnosing sales blockers and implementing improvements across Google Ads, tracking, and platform setup; implemented Google Analytics and sales tracking for onboarded accounts, resulting in a near $2K sales increase within two weeks and progression to the next growth phase; built trust and reduced churn by providing structured enablement, clear next steps, and ongoing support pathways for newly onboarded customers.

Executive Recruiting Program Coordinator at Amazon

July 20, 2020 - July 20, 2021

Led a team of 5; implemented agile workflows to reduce time-to-hire by 20%; oversaw end-to-end hiring journey for executive roles; managed calendars and interview logistics; partnered with DEI and mentorship initiatives; designed frameworks for recruiters and hiring managers.

Senior Product Consultant at Social Tables (now Cvent)

July 20, 2017 - November 20, 2019

Delivered enterprise product training programs, increasing user adoption and engagement; documented usage patterns in Salesforce and JIRA to inform quarterly product improvements; acted as liaison between Product, Sales, Marketing, and Customer Success to represent customer needs; designed feedback systems that increased CSAT by 10%; analyzed support data to build staffing models and operational playbooks, improving team efficiency; Creative Strategist | UX & UI Designer | Social Content & Brand Strategy | Team Leadership.