Hi, I’m Shivani Shridhar Gaikwad. I’m a Front Office Associate with a passion for delivering warm, efficient guest service and smooth front desk operations. I enjoy resolving guest needs promptly, coordinating reservations, check-ins/outs, and ensuring every guest feels valued during their stay. With strong communication, quick learning, and a collaborative mindset, I’m excited to contribute to a hotel team, learn more about hospitality operations, and continuously enhance the guest experience.…

Shivani Shridhar Gaikwad

Hi, I’m Shivani Shridhar Gaikwad. I’m a Front Office Associate with a passion for delivering warm, efficient guest service and smooth front desk operations. I enjoy resolving guest needs promptly, coordinating reservations, check-ins/outs, and ensuring every guest feels valued during their stay. With strong communication, quick learning, and a collaborative mindset, I’m excited to contribute to a hotel team, learn more about hospitality operations, and continuously enhance the guest experience.…

Available to hire

Hi, I’m Shivani Shridhar Gaikwad. I’m a Front Office Associate with a passion for delivering warm, efficient guest service and smooth front desk operations. I enjoy resolving guest needs promptly, coordinating reservations, check-ins/outs, and ensuring every guest feels valued during their stay.

With strong communication, quick learning, and a collaborative mindset, I’m excited to contribute to a hotel team, learn more about hospitality operations, and continuously enhance the guest experience.

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Language

Hindi
Fluent
Marathi (Marāṭhī)
Fluent
English
Fluent

Work Experience

Front Office Associate at Rhythm Resort, Lonavala
May 13, 2022 - October 25, 2024
Handled front office duties including check-ins, check-outs, reservations, in-house calls, messages, and special requests. Managed guest luggage in the lobby area and ensured smooth operations. Resolved guest needs promptly, maintained professional relationships with staff, and handled both internal and external calls regarding queries and complaints to improve guest experience.

Education

Higher Secondary Education (Commerce) at Janta Vidyalay College
January 1, 2019 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality

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