I'm a UI/UX and Graphic Designer based in Madrid, passionate about turning complex ideas into clear, engaging visuals. I enjoy collaborating with cross-functional teams to craft intuitive products and cohesive brand experiences. With experience across remote roles and marketing projects, I bring hands-on design systems, user research, and timely delivery to every project. I value clear communication, curiosity, and a user-centered approach that drives meaningful results.

Dennise Ochoa Iturriaga

I'm a UI/UX and Graphic Designer based in Madrid, passionate about turning complex ideas into clear, engaging visuals. I enjoy collaborating with cross-functional teams to craft intuitive products and cohesive brand experiences. With experience across remote roles and marketing projects, I bring hands-on design systems, user research, and timely delivery to every project. I value clear communication, curiosity, and a user-centered approach that drives meaningful results.

Available to hire

I’m a UI/UX and Graphic Designer based in Madrid, passionate about turning complex ideas into clear, engaging visuals. I enjoy collaborating with cross-functional teams to craft intuitive products and cohesive brand experiences.
With experience across remote roles and marketing projects, I bring hands-on design systems, user research, and timely delivery to every project. I value clear communication, curiosity, and a user-centered approach that drives meaningful results.

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Work Experience

Iberia Marketplace Specialist / Customer Service Representative at Dyson Iberia Market
March 1, 2019 - Present
Promoted from Customer Service to Marketplace Specialist based on performance. Managed 40–50 daily customer cases, delivering end-to-end support with quick, user-focused resolutions. Maintained under 5-minute handling time while upholding accuracy and quality. Coordinated logistics across deliveries, returns, and repairs. Supported Salesforce migration to improve workflow efficiency. Managed marketplace platforms (Miravia, eBay) including listings and customer interactions. Identified user pain points to enhance service experience.
Graphic Designer – Part time at International Association “John Paul II and 100 cities for peace”
June 1, 2020 - December 1, 2020
Launched and managed multi-platform social media presence; designed digital and print assets for marketing campaigns; created and scheduled weekly content aligned with brand identity; developed visual concepts to enhance engagement and communication; coordinated production of printed materials.
Graphic Designer – Full time at Pharmaceutical Marketing Company
January 1, 2019 - December 1, 2019
Delivered social media content (graphics, infographics, video) based on client briefs; produced same-day deliverables under tight deadlines; translated complex information into clear visual content; managed multiple projects simultaneously with consistent on-time delivery; followed detailed guidelines, minimizing revisions and improving workflow efficiency.
Graphic Designer and Community Manager Intern at MOB (Makers of Barcelona)
February 1, 2018 - November 1, 2018
Developed content plans and social media calendars; created visual, video, and photography content; supported execution of digital campaigns; collaborated in multidisciplinary creative environment; assisted in website design and content structure.
Branch Manager at Videnn Impresión Digital
December 1, 2013 - September 1, 2017
Promoted to managerial role after 2 years based on performance; oversaw operations, ensuring efficient workflows and delivery; managed client relationships and tailored solutions; implemented systems to reduce errors and improve organization; supervised team and handled administrative processes.
Graphic Designer at Videnn Impresión Digital
January 1, 2011 - December 1, 2013
Designed print and marketing materials; delivered high-quality assets under tight deadlines; advised clients and translated needs into visual solutions; prepared files for large-format printing and production.

Education

Professional UX/UI Design Course (180h) at CEI Madrid, Spain
October 1, 2023 - December 1, 2023
Master’s Degree in Innovation & Technology Management at Barcelona University
September 1, 2017 - June 1, 2018
Intensive English Course (Study Abroad) at University of Nevada, Reno – Intensive English Course
January 1, 2008 - January 1, 2009

Qualifications

Bachelor’s Degree in Graphic Design and Advertising
August 1, 2009 - June 1, 2013

Industry Experience

Media & Entertainment, Professional Services, Education, Other