I am Giulia Serretti, a marketing graduate with hands-on experience in fashion retail and consulting projects across hospitality and consumer sectors. I specialize in digital marketing, customer journey design, content planning and performance analysis. I'm proactive, organized and passionate about premium retail, e-commerce and conversion-focused communication. I’m excited to bring data-driven insights and creative storytelling to premium brands.

Giulia Serretti

I am Giulia Serretti, a marketing graduate with hands-on experience in fashion retail and consulting projects across hospitality and consumer sectors. I specialize in digital marketing, customer journey design, content planning and performance analysis. I'm proactive, organized and passionate about premium retail, e-commerce and conversion-focused communication. I’m excited to bring data-driven insights and creative storytelling to premium brands.

Available to hire

I am Giulia Serretti, a marketing graduate with hands-on experience in fashion retail and consulting projects across hospitality and consumer sectors. I specialize in digital marketing, customer journey design, content planning and performance analysis.

I’m proactive, organized and passionate about premium retail, e-commerce and conversion-focused communication. I’m excited to bring data-driven insights and creative storytelling to premium brands.

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Language

Italian
Fluent
English
Advanced
French
Advanced
German
Advanced

Work Experience

Retail Sales Assistant at Brandy Melville Zurich
January 1, 2026 - Present
Supported customer service, daily store operations and in-store sales activities while developing an understanding of customer behaviour and retail dynamics.
Commercial Employee at Helvetia Insurance
January 1, 2017 - December 31, 2020
Managed customer data in CRM systems and maintained customer relationships via phone, email and in person.

Education

Bachelor of Science in Business Administration, Major Marketing at SUPSI – Department of Business, Health and Social Care
September 1, 2022 - September 1, 2025
Complementary Course towards Bachelor in Elementary School Teaching at SUPSI – Department of Education and Learning (DFA), Locarno
January 1, 2020 - December 31, 2022
Commercial Vocational School (CPC), Bellinzona at Commercial Vocational School (CPC), Bellinzona
January 1, 2017 - December 31, 2020

Qualifications

LVMH Inside LVMH Certificate (specialization in Creation & Branding, Retail & Customer Experience)
October 1, 2025 - December 31, 2025
Bronze Medal Award, Commercial Employees’ Association, Ticino Section
January 1, 2020 - December 31, 2020

Industry Experience

Retail, Travel & Hospitality, Consumer Goods, Professional Services, Media & Entertainment