Available to hire
I am Giulia Serretti, a marketing graduate with hands-on experience in fashion retail and consulting projects across hospitality and consumer sectors. I specialize in digital marketing, customer journey design, content planning and performance analysis.
I’m proactive, organized and passionate about premium retail, e-commerce and conversion-focused communication. I’m excited to bring data-driven insights and creative storytelling to premium brands.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
Italian
Fluent
English
Advanced
French
Advanced
German
Advanced
Work Experience
Retail Sales Assistant at Brandy Melville Zurich
January 1, 2026 - PresentSupported customer service, daily store operations and in-store sales activities while developing an understanding of customer behaviour and retail dynamics.
Commercial Employee at Helvetia Insurance
January 1, 2017 - December 31, 2020Managed customer data in CRM systems and maintained customer relationships via phone, email and in person.
Education
Bachelor of Science in Business Administration, Major Marketing at SUPSI – Department of Business, Health and Social Care
September 1, 2022 - September 1, 2025Complementary Course towards Bachelor in Elementary School Teaching at SUPSI – Department of Education and Learning (DFA), Locarno
January 1, 2020 - December 31, 2022Commercial Vocational School (CPC), Bellinzona at Commercial Vocational School (CPC), Bellinzona
January 1, 2017 - December 31, 2020Qualifications
LVMH Inside LVMH Certificate (specialization in Creation & Branding, Retail & Customer Experience)
October 1, 2025 - December 31, 2025Bronze Medal Award, Commercial Employees’ Association, Ticino Section
January 1, 2020 - December 31, 2020Industry Experience
Retail, Travel & Hospitality, Consumer Goods, Professional Services, Media & Entertainment
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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