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I'm Sofiia Duhamel—Swiss-based, bilingual professional with an MBA in Global Business and a B.S. in Supply Chain Management. I've built experience in sales, logistics, and client relations at Innovel Global Logistics and The Customs Companies, and I enjoy turning complex challenges into structured, high-quality solutions. As a Division I tennis student-athlete and coach, I thrive under pressure, value teamwork, and bring a proactive, AI-friendly mindset to optimizing processes and delivering exceptional service.…I'm Sofiia Duhamel—Swiss-based, bilingual professional with an MBA in Global Business and a B.S. in Supply Chain Management. I've built experience in sales, logistics, and client relations at Innovel Global Logistics and The Customs Companies, and I enjoy turning complex challenges into structured, high-quality solutions. As a Division I tennis student-athlete and coach, I thrive under pressure, value teamwork, and bring a proactive, AI-friendly mindset to optimizing processes and delivering exceptional service.

Sofiia Duhamel

Content Creator, Content Strategist, Copywriter, +2

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I'm Sofiia Duhamel—Swiss-based, bilingual professional with an MBA in Global Business and a B.S. in Supply Chain Management. I've built experience in sales, logistics, and client relations at Innovel Global Logistics and The Customs Companies, and I enjoy turning complex challenges into structured, high-quality solutions. As a Division I tennis student-athlete and coach, I thrive under pressure, value teamwork, and bring a proactive, AI-friendly mindset to optimizing processes and delivering exceptional service.…I'm Sofiia Duhamel—Swiss-based, bilingual professional with an MBA in Global Business and a B.S. in Supply Chain Management. I've built experience in sales, logistics, and client relations at Innovel Global Logistics and The Customs Companies, and I enjoy turning complex challenges into structured, high-quality solutions. As a Division I tennis student-athlete and coach, I thrive under pressure, value teamwork, and bring a proactive, AI-friendly mindset to optimizing processes and delivering exceptional service.

Available to hire

I’m Sofiia Duhamel—Swiss-based, bilingual professional with an MBA in Global Business and a B.S. in Supply Chain Management. I’ve built experience in sales, logistics, and client relations at Innovel Global Logistics and The Customs Companies, and I enjoy turning complex challenges into structured, high-quality solutions.

As a Division I tennis student-athlete and coach, I thrive under pressure, value teamwork, and bring a proactive, AI-friendly mindset to optimizing processes and delivering exceptional service.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Russian

Fluent

Ukrainian

Fluent

English

Fluent

French

Advanced

German

Intermediate

Spanish; Castilian

Intermediate

Work Experience

Sales Intern at The Customs Companies

December 1, 2024 - January 1, 2025

Communicated with prospective clients and supported relationship management activities. Assisted with scheduling, follow-ups, and administrative coordination. Maintained professional communication with customers and internal stakeholders.

Sales/ Logistics Intern at Innovel Global Logistics

June 1, 2024 - December 1, 2024

Served as the primary point of contact for international customer accounts, ensuring professional communication and high-quality service. Coordinated urgent transportation and logistics requests while maintaining accuracy under pressure. Resolved customer issues efficiently in fast-paced environments, maintaining strong client satisfaction and trust. Collaborated with vendors and internal teams to support time-sensitive operational requests.

Tennis Coach at Garden State Tennis Center

May 1, 2022 - August 1, 2022

Delivered personalized instruction and customer-focused service to clients of different ages and backgrounds. Built strong interpersonal relationships through clear communication and professionalism.

Legal Department Intern at Selective Insurance Company

May 1, 2022 - August 1, 2022

Gained exposure to multiple departments, strengthening communication and follow-up. Used Word, Excel, PowerPoint, Microsoft Office Suite, Slack, Microsoft Teams, Zoom, Google (Docs, Forms, Slides), and social media (TikTok, Pinterest, LinkedIn, Instagram, YouTube) for tracking, reporting, and data organization.