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Hi, I’m Dexcy Joucely Contreras, a creative social media and content creation professional with experience in customer engagement, branding, SEO optimization, and digital marketing support. I help entrepreneurs and small businesses grow their online presence with engaging posts and cohesive branding. I’m proficient with Canva, Photoshop, CapCut, and AI tools to craft reels, graphics, branding materials, and social media content across Instagram and Facebook.…Hi, I’m Dexcy Joucely Contreras, a creative social media and content creation professional with experience in customer engagement, branding, SEO optimization, and digital marketing support. I help entrepreneurs and small businesses grow their online presence with engaging posts and cohesive branding. I’m proficient with Canva, Photoshop, CapCut, and AI tools to craft reels, graphics, branding materials, and social media content across Instagram and Facebook.

Dexcy Joucely Contreras Contreras

Graphic Designer, Content Creator, Content Designer, +7

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Hi, I’m Dexcy Joucely Contreras, a creative social media and content creation professional with experience in customer engagement, branding, SEO optimization, and digital marketing support. I help entrepreneurs and small businesses grow their online presence with engaging posts and cohesive branding. I’m proficient with Canva, Photoshop, CapCut, and AI tools to craft reels, graphics, branding materials, and social media content across Instagram and Facebook.…Hi, I’m Dexcy Joucely Contreras, a creative social media and content creation professional with experience in customer engagement, branding, SEO optimization, and digital marketing support. I help entrepreneurs and small businesses grow their online presence with engaging posts and cohesive branding. I’m proficient with Canva, Photoshop, CapCut, and AI tools to craft reels, graphics, branding materials, and social media content across Instagram and Facebook.

Available to hire

Hi, I’m Dexcy Joucely Contreras, a creative social media and content creation professional with experience in customer engagement, branding, SEO optimization, and digital marketing support. I help entrepreneurs and small businesses grow their online presence with engaging posts and cohesive branding.

I’m proficient with Canva, Photoshop, CapCut, and AI tools to craft reels, graphics, branding materials, and social media content across Instagram and Facebook.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

DaVinci Resolve Studio

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Intermediate

Work Experience

OMNI Customer Fulfillment Associate at Walmart Canada

January 1, 2023 - Present

Prepared and fulfilled online customer orders in a fast-paced retail environment. Managed inventory and product organization using handheld scanners and internal systems. Assisted customers with inquiries and order support. Supported multiple departments during high-demand and low-order periods. Recognized for initiative, teamwork, and strong work performance.

Customer Service & Community Support at Juan and Movers

January 1, 2021 - January 1, 2022

Responded to customer inquiries and coordinated communication through social media platforms. Created digital content using Canva and assisted with customer acquisition.

Freelance Social Media & Graphic Design at Self-Employed

January 1, 2022 - Present

Create social media content for entrepreneurs and small businesses. Design reels, flyers, logos, branding materials, and promotional graphics. Optimize Instagram profiles using SEO and GEO strategies. Use Canva, Photoshop, CapCut, and AI tools for content production.

Community Manager & Customer Support at Juan and Movers

January 1, 2021 - December 31, 2022

Managed Instagram and Facebook business accounts. Created marketing content and responded to customer messages. Helped increase online engagement and customer communication.