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Hi, I’m Mary Ann M. Alcaraz Cores. I’m a detail-oriented administrative and operations professional with a strong track record in calendar management, email and stakeholder communication, data/document workflow, and CRM-like record-keeping. I’m passionate about supporting education-focused teams and driving marketing and social media initiatives to boost enrollment and engagement. I bring hands-on experience in Canva-based content creation, social media planning, and cross-functional collaboration. I enjoy turning complex processes into smooth workflows, planning effective campaigns, and helping organizations grow with clear, proactive communication and a friendly, can-do attitude.…Hi, I’m Mary Ann M. Alcaraz Cores. I’m a detail-oriented administrative and operations professional with a strong track record in calendar management, email and stakeholder communication, data/document workflow, and CRM-like record-keeping. I’m passionate about supporting education-focused teams and driving marketing and social media initiatives to boost enrollment and engagement. I bring hands-on experience in Canva-based content creation, social media planning, and cross-functional collaboration. I enjoy turning complex processes into smooth workflows, planning effective campaigns, and helping organizations grow with clear, proactive communication and a friendly, can-do attitude.

Mary Ann M. Alcaraz Cores

Graphic Designer, Social Media Manager, Instructional Designer, +3

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Hi, I’m Mary Ann M. Alcaraz Cores. I’m a detail-oriented administrative and operations professional with a strong track record in calendar management, email and stakeholder communication, data/document workflow, and CRM-like record-keeping. I’m passionate about supporting education-focused teams and driving marketing and social media initiatives to boost enrollment and engagement. I bring hands-on experience in Canva-based content creation, social media planning, and cross-functional collaboration. I enjoy turning complex processes into smooth workflows, planning effective campaigns, and helping organizations grow with clear, proactive communication and a friendly, can-do attitude.…Hi, I’m Mary Ann M. Alcaraz Cores. I’m a detail-oriented administrative and operations professional with a strong track record in calendar management, email and stakeholder communication, data/document workflow, and CRM-like record-keeping. I’m passionate about supporting education-focused teams and driving marketing and social media initiatives to boost enrollment and engagement. I bring hands-on experience in Canva-based content creation, social media planning, and cross-functional collaboration. I enjoy turning complex processes into smooth workflows, planning effective campaigns, and helping organizations grow with clear, proactive communication and a friendly, can-do attitude.

Available to hire

Hi, I’m Mary Ann M. Alcaraz Cores. I’m a detail-oriented administrative and operations professional with a strong track record in calendar management, email and stakeholder communication, data/document workflow, and CRM-like record-keeping. I’m passionate about supporting education-focused teams and driving marketing and social media initiatives to boost enrollment and engagement.

I bring hands-on experience in Canva-based content creation, social media planning, and cross-functional collaboration. I enjoy turning complex processes into smooth workflows, planning effective campaigns, and helping organizations grow with clear, proactive communication and a friendly, can-do attitude.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Motivational Speaker (Guest Speaker)

April 2, 2025 - April 2, 2025

Delivered a motivational talk during the school's collection program; promoted personal growth, values formation, and student empowerment.

Administrative / Operations & Marketing Support at AMA Computer College Batangas

September 21, 2021 - March 20, 2026

Managed calendars, scheduling, meetings, and daily administrative operations. Handled email correspondence and stakeholder communication. Maintained organized records and databases (CRM-like) ensuring data accuracy. Coordinated with stakeholders to track documents, reports, and deadlines. Monitored workflow, tasks, and deliverables for smooth operations. Marketing & Social Media Management: managed official school social media accounts (Facebook & Instagram), created and posted content, announcements, and promotional materials using Canva, planned campaigns for enrollment and school programs, scheduled posts and ensured brand consistency and engagement, tracked engagement metrics and audience response.

Social Media & Publicity Coordinator at AMA Basic Education Batangas

January 1, 2021 - December 31, 2026

Designed and created publicity materials (Pub Mats) for school events, announcements, and campaigns. Maintained visual consistency and branding for school communications. Collaborated with school staff to brainstorm and produce creative content for internal and public use. Managed content calendar and scheduled posts on the school's social media platforms.

Admissions & Sales Support at AMA Computer College Batangas

June 1, 2018 - April 20, 2019

Member of the Admissions and Sales Team. Handled inquiries, lead generation, and follow-ups with parents/students. Assisted in converting leads into successful enrollments. Guided clients through the admissions process with clear communication.

Assistant Instructor / SHS Coordinator at AMA Computer Learning Center - Batangas Branch

January 1, 2018 - December 31, 2019

Taught senior high school subjects, managed daily academic schedules, and provided guidance to students.

Customer Service Representative (Inbound) at The Results Companies (SiriusXM)

October 1, 2016 - December 31, 2016

Provided customer support via phone and email. Resolved concerns and ensured customer satisfaction. Performed accurate data entry and documentation. Demonstrated strong communication and problem-solving skills.

Customer Service Representative at Sirius XM, The Results Companies - Lipa Branch

January 1, 2016 - December 31, 2017

Handled customer calls, de-escalated concerns, and ensured customer satisfaction.