Social Media Manager at Nigeria Legion Unit 12

Manage and grow the organisation's social media presence across digital platforms. Developed and implemented content strategies that increased Facebook followers from approximately 300 to over 2,000. Created engaging content, graphics, announcements, and awareness campaigns; monitored analytics and performance metrics; responded to audience inquiries; promoted organisational activities through strategic digital communication.

Customer Care Representative at Edge Top Consult

Provided professional customer support through email, WhatsApp, phone calls, and online platforms. Assisted clients with scholarship applications, study abroad registration, CV preparation, and consultancy services. Maintained strong client relationships through timely follow-ups and personalised support. Supported content updates and engagement across company digital platforms and social media channels. Collaborated with team members to improve service delivery and customer satisfaction. Maintained accurate records of customer interactions and service requests.

IT Support Technician at Old Trafford Computer Institute

Provided technical support and troubleshooting for computer hardware and software issues. Assisted students and clients with system setup, software installation, and computer operations. Diagnosed and resolved technical problems to ensure smooth system functionality. Maintained computer systems and ensured optimal performance. Delivered customer support services and user guidance on digital tools.