Hi, I’m Paul Beckett. I design and author engaging technical training that helps technicians understand new vehicle technologies and emerging concepts. I translate complex topics into clear, practical learning materials that improve knowledge retention and support ongoing skills development, while tailoring content to diverse learning styles and accessibility needs. I’ve supported Master Technicians from China during in-person sessions, bridging language gaps with a translator to ensure effective knowledge transfer. Across my UX design career, I’ve led research and design for customer-facing platforms in Europe, improving engagement and conversion. I collaborate across disciplines to map journeys, uncover usability issues, and turn insights into actionable improvements. I’m passionate about blending instructional design with UX to deliver compelling, human-centered solutions across industries.

Paul Beckett

Hi, I’m Paul Beckett. I design and author engaging technical training that helps technicians understand new vehicle technologies and emerging concepts. I translate complex topics into clear, practical learning materials that improve knowledge retention and support ongoing skills development, while tailoring content to diverse learning styles and accessibility needs. I’ve supported Master Technicians from China during in-person sessions, bridging language gaps with a translator to ensure effective knowledge transfer. Across my UX design career, I’ve led research and design for customer-facing platforms in Europe, improving engagement and conversion. I collaborate across disciplines to map journeys, uncover usability issues, and turn insights into actionable improvements. I’m passionate about blending instructional design with UX to deliver compelling, human-centered solutions across industries.

Available to hire

Hi, I’m Paul Beckett. I design and author engaging technical training that helps technicians understand new vehicle technologies and emerging concepts. I translate complex topics into clear, practical learning materials that improve knowledge retention and support ongoing skills development, while tailoring content to diverse learning styles and accessibility needs. I’ve supported Master Technicians from China during in-person sessions, bridging language gaps with a translator to ensure effective knowledge transfer.

Across my UX design career, I’ve led research and design for customer-facing platforms in Europe, improving engagement and conversion. I collaborate across disciplines to map journeys, uncover usability issues, and turn insights into actionable improvements. I’m passionate about blending instructional design with UX to deliver compelling, human-centered solutions across industries.

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Work Experience

Instructional Designer/Technical Course Author at Calex
April 1, 2026 - Present
Created visually engaging technical training courses to enhance technicians' understanding of new vehicle technologies and emerging concepts. Translated complex technical subjects into clear, easy-to-understand learning materials to improve knowledge retention and support effective skills development. Simplified highly technical information into practical concepts that promoted engagement, confidence, and continuous learning among technicians. Developed training content tailored to diverse learning styles, ensuring accessibility and effective knowledge transfer across technical teams. Supported Master Technicians from China during face-to-face training sessions, working alongside a translator to bridge language barriers and ensure clear communication and effective knowledge transfer.
Mechanic & Engine Builder at ARES tuning
May 1, 2025 - Present
Maintenance and servicing of high-performance vehicles. Diagnostics and fault finding across a range of performance systems. Advising on and selecting parts to meet customer performance goals. Performing gearbox conversions and associated mechanical upgrades. Building engines for high-performance applications.
Various short term agency roles
June 1, 2024 - May 1, 2025
Factory roles on an agency basis.
Senior UX Designer & Researcher at Distrelec
October 1, 2021 - June 1, 2024
Led UX design and research for customer-facing e-commerce platforms across Europe, enhancing engagement and sales conversion. Created visually engaging assets for webshops, improving promotional impact and customer experience. Designed and facilitated discovery workshops integrating service design and systems-thinking to strengthen collaboration and storytelling. Mapped affiliate and supplier journeys to identify usability pain points and improve end-to-end experiences. Identified functional limitations in the Bloomreach CRM and designed targeted UX enhancements. Conducted multilingual user research across diverse industries to gather insight and validate designs. Established a structured user research repository to centralise insights and streamline future projects.
UX Designer & Researcher at Lloyds Banking Group
January 1, 2021 - October 1, 2021
Delivered UX and usability improvements for online banking journeys including income & expenditure forms and customer statement pages. Designed and tested new features such as the Family Wellness Tool promoting financial wellbeing. Supported the Bank’s Paper-Free initiative by designing user-friendly online forms, contributing to sustainability and accessibility goals. Conducted user research to inform content placement and customer engagement strategies.
UX Designer at Lloyds Banking Group
January 1, 2018 - January 1, 2020
Supported discovery and research for the Branch Enhancement Programme, improving high street banking experiences. Designed new branch tablet interfaces and multi-function kiosk screens integrating ATM and IDM services. Developed engaging digital content for mortgage brokers and customer communications. Conducted field research and user observation sessions to identify behavioural patterns and usability issues.
Business Designer at Lloyds Banking Group
January 1, 2010 - January 1, 2018
Developed and implemented a prototyping capability for the Business Design team, creating a shared internal design community. Collaborated with SAP consultants to define and prototype new digital services capturing complex business requirements. Designed and Delivered training for transformation programmes across branch networks, supporting the integration of Lloyds and Halifax systems. Managed a team of offshore developers and the Model Office budget, tracking expenditure and performance results.
Factory Roles at Various short term agency roles
June 1, 2024 - May 1, 2025
Factory roles on an agency basis.
Senior UX Designer & Researcher at Distrelec, Manchester
October 1, 2021 - June 1, 2024
Led UX design and research for customer-facing e-commerce platforms across Europe, enhancing engagement and sales conversion. Created visually engaging assets for webshops, improving promotional impact and customer experience. Designed and facilitated discovery workshops integrating service design and systems-thinking to strengthen collaboration and storytelling. Mapped affiliate and supplier journeys to identify usability pain points and improve end-to-end experiences. Identified functional limitations in the Bloomreach CRM and designed targeted UX enhancements. Conducted multilingual user research across diverse industries to gather insight and validate designs. Established a structured user research repository to centralise insights and streamline future projects.
UX Designer & Researcher at Lloyds Banking Group, Manchester
January 1, 2021 - October 1, 2021
Delivered UX and usability improvements for online banking journeys including income & expenditure forms and customer statement pages. Designed and tested new features such as the Family Wellness Tool promoting financial wellbeing. Supported the Bank’s Paper-Free initiative by designing user-friendly online forms, contributing to sustainability and accessibility goals. Conducted user research to inform content placement and customer engagement strategies.
UX Designer at Lloyds Banking Group, Manchester
January 1, 2018 - January 1, 2020
Supported discovery and research for the Branch Enhancement Programme, improving high street banking experiences. Designed new branch tablet interfaces and multi-function kiosk screens integrating ATM and IDM services. Developed engaging digital content for mortgage brokers and customer communications. Conducted field research and user observation sessions to identify behavioural patterns and usability issues.
Business Designer at Lloyds Banking Group, Various Locations
January 1, 2010 - January 1, 2018
Developed and implemented a prototyping capability for the Business Design team, creating a shared internal design community. Collaborated with SAP consultants to define and prototype new digital services capturing complex business requirements. Designed and delivered training for transformation programmes across branch networks, supporting the integration of Lloyds and Halifax systems. Managed a team of offshore developers and the Model Office budget, tracking expenditure and performance results.

Education

City & Guilds Level 3 Motor Vehicle Servicing and Repair at Deeside College
January 1, 2004 - June 29, 2026
City & Guilds Level 3 Networking and Computing at West Cheshire College
January 1, 2002 - June 29, 2026
Nine GCSEs at Ysgol Maes Garmon
January 1, 1995 - June 29, 2026
City & Guilds Level 3 Motor Vehicle Servicing and Repair at Deeside College, Connah’s Quay, Flintshire
January 11, 2030 - January 1, 2004
City & Guilds Level 3 Networking and Computing at West Cheshire College, Chester, Cheshire
January 11, 2030 - January 1, 2002
Nine GCSEs at Ysgol Maes Garmon, Mold, Flintshire
January 11, 2030 - January 1, 1995

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Financial Services, Manufacturing, Retail, Professional Services, Media & Entertainment, Education