Available to hire
Hi, I’m Kim Issa, a results-driven fashion operations professional with a proven track record of streamlining boutique networks across the UK and Ireland. I specialize in aligning operations with the creative and regulatory requirements of luxury brands, delivering reliable processes and strong business continuity.
Relocating to Geneva, Switzerland, I bring cross-functional leadership, data-driven insights, and a passion for sustainable fashion operations, ready to contribute to dynamic, fashion-forward environments.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
French
Fluent
English
Fluent
Arabic
Advanced
Spanish; Castilian
Advanced
Work Experience
FASHION OPERATIONS EXECUTIVE at CHANEL LTD, Head Office
December 1, 2024 - March 31, 2026Primary operational owner for the UK & IRL fashion boutique network, acting as central interface between boutiques and Fashion Head Office to ensure operational consistency, regulatory compliance and business continuity. Led day-to-day operational support and crisis management across Finance, Legal, IT, Global RED and payment partners; acted as escalation point for complex operational and compliance-related issues impacting boutiques. Owned governance, tools & processes for core operations, including POS, digital tools, data integrity, and store setups.
FASHION OPERATIONS ASSISTANT at CHANEL LTD, Head Office
October 1, 2022 - November 30, 2024Boutique Operations Support & Coordination; key operational link between Head Office and boutiques, supporting day-to-day operations and cross-functional coordination. Managed operational queries, organized monthly Operations calls with KPI reviews, and provided first-line support for FOH/BOH systems. Created user guides and delivered training for new tool rollouts. Managed uniform ordering for UK & IRL boutiques and contributed to ESG & Sustainability initiatives with reports and communications.
Education
BBA in Finance at IFM (Institute of Finance and Management)
January 1, 2018 - December 31, 2021MA Luxury Brand Strategy & Business at Condé Nast College
January 1, 2021 - December 31, 2022Qualifications
Industry Experience
Retail, Consumer Goods, Professional Services, Media & Entertainment, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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