Product Manager at HealthEdge

Led product strategy, roadmap execution, and lifecycle management for an enterprise SaaS healthcare platform supporting health plans, claims administration, care management, payment integrity, and member engagement. Owned the end-to-end product lifecycle for multiple cloud-based healthcare products, defined vision and roadmaps, and conducted product discovery via customer interviews, VoC sessions, workshops, and market research. Translated requirements into epics, features, and user stories, maintained a prioritized backlog across multiple Agile Scrum teams, and facilitated backlog refinement, sprint planning, sprint reviews, and release planning in Jira/Confluence/Azure DevOps. Led development and commercialization of AI-powered capabilities for claims routing, predictive analytics, workflow automation, and document classification using ML/NLP. Defined requirements for Generative AI capabilities (summarization, semantic search, knowledge retrieval, conversational assistants) using LLM

Senior Software Engineer at AARK Connect

Developed enterprise AI applications using Python, Java, and Node.js, integrating large language models into business workflows and reporting platforms. Designed and implemented RESTful APIs using Python (FastAPI, Flask) and Node.js, and built scalable cloud-native microservices with Spring Boot, Docker, and AWS. Implemented real-time notifications and monitoring capabilities and collaborated with data scientists and product managers to prototype AI-driven business solutions.

Project Manager at Empower

Directed cross-functional delivery for enterprise technology initiatives supporting retirement, wealth management, and digital financial platforms. Managed project plans, milestones, budgets, RAID logs, dependencies, and executive communications across concurrent initiatives while aligning to business priorities. Coordinated Product Managers with engineering, UX/UI, QA, security, infrastructure, architecture, compliance, and business stakeholders to deliver customer-focused solutions on schedule. Led Agile Scrum ceremonies (planning, refinement, release planning, retrospectives, reviews) in Jira/Confluence/Azure DevOps. Collaborated on cloud modernization (AWS/Azure, REST APIs, microservices) to improve scalability, resiliency, and operational efficiency. Coordinated UAT and release readiness, developed KPI dashboards and project health reporting, and supported vendor evaluation and statement-of-work reviews. Ensured governance and security alignment with SOC 2, PCI-DSS, SEC/FINRA/SOX,

Software Intern at Center for Internet Security

Designed and implemented RESTful APIs in Java with Spring Boot to fetch security compliance data from SQL databases. Built interactive Angular UI components with report filters and dynamic tables. Wrote SQL queries and stored procedures to generate compliance and security reports. Participated in daily Scrum, integrated Jenkins-based CI/CD with AWS, logged bugs in Jira, and implemented high-availability deployment models using Azure. Experienced with Java 11/Hibernate in IntelliJ and reusable Angular components consuming REST services.

Product Owner at Empower

Owned and prioritized the product backlog for enterprise retirement and wealth management platforms serving financial advisors, plan sponsors, and millions of participants. Collaborated with Product Managers and executives to define vision, roadmap initiatives, prioritization, and quarterly release planning. Conducted product discovery via interviews, workshops, user feedback, and competitive analysis; converted business objectives into epics, features, and user stories with acceptance criteria for Agile teams. Facilitated backlog refinement, sprint planning, sprint reviews, and acceptance testing using Jira/Confluence/Azure DevOps across multiple Scrum teams. Worked with engineering on customer-facing web applications using REST APIs, microservices, and modern cloud architecture. Used SQL, Power BI, and Tableau for adoption and operational KPI analysis. Defined MVPs for new digital capabilities and ensured alignment with SOC 2/PCI-DSS/accessibility and enterprise governance. Supported

Business Analyst at Guidewire Software

Supported enterprise insurance software platforms by partnering with Product Managers, engineering, QA, UX, solution architects, and business stakeholders to improve underwriting, policy administration, claims management, and billing solutions for Property & Casualty carriers. Gathered and documented functional/technical requirements for PolicyCenter, ClaimCenter, and BillingCenter implementations; translated requirements into epics, features, user stories, process flows, and acceptance criteria. Facilitated requirements workshops, interviews, and process mapping with underwriting/claims/billing/customer service/IT teams. Produced AS-IS/TO-BE process maps and BRDs, functional specs, and data flow documentation. Performed SQL analysis and data validation for requirements gathering and UAT; contributed to Agile delivery (backlog refinement, sprint planning/reviews, defect triage, release planning) in Jira/Confluence. Coordinated UAT, documented test scenarios, supported defect resolution