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I am a reliable and approachable professional with experience across education, care, retail, and hospitality. I’m currently seeking part-time work to complement my existing role in education. I bring excellent customer service skills, team collaboration, and a calm, practical attitude to any workplace. My background includes children’s residential support work, retail and bar roles in busy environments, and leadership experience in schools. I am motivated, well organized, and happy to support in a variety of customer-facing or hands-on roles while continuing my work in education.…I am a reliable and approachable professional with experience across education, care, retail, and hospitality. I’m currently seeking part-time work to complement my existing role in education. I bring excellent customer service skills, team collaboration, and a calm, practical attitude to any workplace. My background includes children’s residential support work, retail and bar roles in busy environments, and leadership experience in schools. I am motivated, well organized, and happy to support in a variety of customer-facing or hands-on roles while continuing my work in education.

Nia Rhiannon DeStefano

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I am a reliable and approachable professional with experience across education, care, retail, and hospitality. I’m currently seeking part-time work to complement my existing role in education. I bring excellent customer service skills, team collaboration, and a calm, practical attitude to any workplace. My background includes children’s residential support work, retail and bar roles in busy environments, and leadership experience in schools. I am motivated, well organized, and happy to support in a variety of customer-facing or hands-on roles while continuing my work in education.…I am a reliable and approachable professional with experience across education, care, retail, and hospitality. I’m currently seeking part-time work to complement my existing role in education. I bring excellent customer service skills, team collaboration, and a calm, practical attitude to any workplace. My background includes children’s residential support work, retail and bar roles in busy environments, and leadership experience in schools. I am motivated, well organized, and happy to support in a variety of customer-facing or hands-on roles while continuing my work in education.

Available to hire

I am a reliable and approachable professional with experience across education, care, retail, and hospitality. I’m currently seeking part-time work to complement my existing role in education. I bring excellent customer service skills, team collaboration, and a calm, practical attitude to any workplace.

My background includes children’s residential support work, retail and bar roles in busy environments, and leadership experience in schools. I am motivated, well organized, and happy to support in a variety of customer-facing or hands-on roles while continuing my work in education.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Online LSA Team Lead at Activate Learning

May 1, 2025 - Present

Effective line-management of a department. Adapting and creating strategies and structures to effectively enable the support of distance learners. Continued pursuit of CPD. Creating and delivering training sessions for my team. Data analysis and reporting.

Secondary School Teacher at Apollo Teaching Services

April 1, 2025 - June 1, 2025

Effective classroom management. Adapting to the needs of the school. Continued pursuit of CPD. Adapting and developing Scheme of Work based on the needs of the students. Developing and maintaining strong working relationships with schools in the Cardiff area.

SEMH Teacher at Birchwood School

April 1, 2024 - March 1, 2025

Delivering tailored education pathways for KS4 students with complex SEMH needs. Applying trauma-informed and therapeutic approaches (PACE model). Leading curriculum development and mentoring a team of support staff. Completing targeted CPD to meet diverse learner needs.

Programme Manager / Facilitator at Business in the Community

July 1, 2023 - April 1, 2024

Managed delivery of educational programmes, meeting contractual targets. Built strong partnerships between businesses, schools, and community organisations. Facilitated impactful workshops tailored to learner needs. Monitored and reported on programme effectiveness.

Head of Year 10 (Year Group Coordinator) at King’s InterHigh

December 1, 2021 - August 1, 2023

Oversaw pastoral care and academic progress for 700+ students. Led tutor teams, conducted weekly assemblies, and delivered safeguarding interventions. Authored the KS4 PSHE curriculum and associated learning materials. Built strong relationships with parents and external agencies to support student welfare. Spearheaded department initiatives, increasing efficiency and engagement.

Leader of Learning – English and Drama at King’s InterHigh

January 1, 2021 - December 1, 2021

Designed and delivered online English and Drama courses (KS2–KS4). Lead writer for Year 10 iGCSE English Literature course (Edexcel). Organised school-wide literary competitions and extracurricular activities. Regularly engaged parents in student progress and welfare discussions.

Teacher of English at Elstree Screen Arts, Hertfordshire

September 1, 2019 - December 1, 2020

Taught KS4 English (AQA GCSE) and Functional Skills (Edexcel). Led intervention courses and data-driven planning. Supported students with complex SEMH and SEND needs. Integrated online learning tools and Google Classroom for distance learning.

PGCE Trainee Teacher at Monkton Combe School & Lydiard Park Academy

January 1, 2018 - January 1, 2019

Trainee teacher as part of PGCE program; gained experience across English teaching, lesson planning, and classroom delivery.

Academic Support Worker at CCSM, Porth

January 1, 2017 - January 1, 2018

Academic support worker providing learning assistance and targeted support for diverse learners.

Foreign Language Teacher at Binh Minh Education, Vietnam

January 1, 2017 - January 1, 2017

Taught English as a foreign language in Vietnam; developed lesson plans and classroom management.

LSA/Support Worker at Orbis Education & Care, Cardiff

January 1, 2015 - January 1, 2016

Supported children and young people with autism and complex needs in residential care; routines, personal care, and therapeutic support as part of a multidisciplinary team.