Hi, I’m Erin Yeh. I’m a product designer and consultant specialising in AI-driven product design. I’m currently pursuing an MSc in Management of Information Systems and Digital Innovation at LSE, building on hands-on experience delivering end-to-end product design in fast-paced environments. I thrive in cross-functional teams across London and Sydney, turning complex problems into intuitive experiences and driving measurable outcomes like sign-ups and revenue uplift. In my free time, I enjoy mentoring, exploring AI-native design workflows, and refining design systems.

Erin Yeh

Hi, I’m Erin Yeh. I’m a product designer and consultant specialising in AI-driven product design. I’m currently pursuing an MSc in Management of Information Systems and Digital Innovation at LSE, building on hands-on experience delivering end-to-end product design in fast-paced environments. I thrive in cross-functional teams across London and Sydney, turning complex problems into intuitive experiences and driving measurable outcomes like sign-ups and revenue uplift. In my free time, I enjoy mentoring, exploring AI-native design workflows, and refining design systems.

Available to hire

Hi, I’m Erin Yeh. I’m a product designer and consultant specialising in AI-driven product design. I’m currently pursuing an MSc in Management of Information Systems and Digital Innovation at LSE, building on hands-on experience delivering end-to-end product design in fast-paced environments.

I thrive in cross-functional teams across London and Sydney, turning complex problems into intuitive experiences and driving measurable outcomes like sign-ups and revenue uplift. In my free time, I enjoy mentoring, exploring AI-native design workflows, and refining design systems.

See more

Language

English
Fluent
Chinese
Intermediate

Work Experience

Junior Consultant at LSESU London Strategy Group
October 1, 2025 - March 1, 2026
Selected from 120+ applicants (~25% acceptance) for LSE's pro-bono strategy consultancy. Ran secondary research and competitor analysis for Chat University, delivering short-, mid- and long-term strategic recommendations.
Product Designer at StartxLabs
March 1, 2024 - March 1, 2025
Led the Trove fintech product end-to-end over 5 months; owning the full design scope from research, prototype to developer handoff; drove 200+ pre-launch sign-ups, 4x the client's target of 50. Shipped 6 projects across fintech, energy and branding, while coordinating a 5+ person distributed team across Sydney and offshore. Sole designer in a fast-paced consulting environment, with responsibilities spanning direct client communication, product management and project scoping alongside design.
Peer Mentor at Sydney Marketing Society
January 1, 2024 - December 31, 2024
Mentored a university student through job search and interview prep, leading to a successful sales placement via direct referral to a target company.
Product Designer & Consultant at Freelance
September 1, 2023 - September 1, 2025
Delivered 5+ projects spanning design systems, website builds and interface optimisation for gaming and e-commerce clients, collaborating with other designers across project teams. Audited Rendition Design's checkout flow and proposed payment optimisations projected to lift revenue by 116%; client implemented the recommendations independently 6 months later.
V-Team Volunteer at University of Sydney Union
January 1, 2023 - December 31, 2023
Onboarded 500+ new students during Welcome Week through campus tours and information sessions.
Customer Service Specialist at David Jones
September 1, 2022 - August 1, 2025
Handled 50+ daily customer queries across in-store, phone and Salesforce, building direct exposure to user pain points that informed later design work. Supported the Amex to Latitude card transition for 500+ customers, resolving 90% of issues at point of service.

Education

MSc Management of Information Systems and Digital Innovation at London School of Economics and Political Science
January 1, 2025 - January 1, 2026
Bachelor of Commerce, Double Major in Finance and UX Design at University of Sydney
January 1, 2020 - January 1, 2023

Qualifications

Agentic AI Fundamentals & Prompt Engineering
January 11, 2030 - July 1, 2026
Strategic Design Accelerator
January 11, 2030 - July 1, 2026

Industry Experience

Software & Internet, Financial Services, Gaming, Professional Services, Media & Entertainment, Education