I am an AI Implementer and AI Product Manager with 6+ years in SaaS, covering both sides of the work. I work across the full stack of AI delivery, from defining what to build and why, to architecting and deploying the systems that power it. I have led full product cycles, managed cross-functional teams, and built production AI across multiple industries.

Kaeser

I am an AI Implementer and AI Product Manager with 6+ years in SaaS, covering both sides of the work. I work across the full stack of AI delivery, from defining what to build and why, to architecting and deploying the systems that power it. I have led full product cycles, managed cross-functional teams, and built production AI across multiple industries.

Available to hire

I am an AI Implementer and AI Product Manager with 6+ years in SaaS, covering both sides of the work. I work across the full stack of AI delivery, from defining what to build and why, to architecting and deploying the systems that power it.

I have led full product cycles, managed cross-functional teams, and built production AI across multiple industries.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

Senior AI Implementer at AI Paragon Consulting - Remote
May 1, 2026 - Present
Run AI engagements from discovery through deployment, building automation systems and AI agents for client organizations. Designed and deployed LLM-powered systems, including multi-agent architectures, workflow automation, and API integrations across tools like n8n and vector databases. Partnered with executives and stakeholders to translate AI strategy into prioritized, production-ready initiatives.
Product Manager | AI & Automation Lead at The Starters
December 1, 2024 - Present
Led the AI and automation initiatives for a remote SaaS airline-focused platform, driving the development of AI agents, RAG systems, and production-ready product operations. Collaborated with executives and stakeholders to translate AI strategy into prioritized, production-ready initiatives and features.
Product Operations Manager | AI Automation (SaaS – Airlines – B2B) at PROSAI
December 1, 2022 - December 31, 2024
Architected and shipped a production-grade RAG-based AI search assistant with automated embeddings pipelines and behavioral feedback loops, improving result relevance without additional ML training. Drove product discovery with key brand partners, translating feedback into user stories, epics, and sprint plans executed across a full engineering team. Owned the full product lifecycle for platform initiatives, including road mapping, sprint planning, and cross-functional engineering leadership, driving infrastructure, feature, and operational improvements.
Senior AI Implementer at AI Paragon Consulting
May 1, 2015 - July 31, 2019
Coordinated daily incident response across a SaaS platform serving 100+ airlines including Air Canada and American Airlines, driving cross-functional resolutions on time-sensitive, high-visibility issues. Diagnosed and resolved API failures across booking systems, microservices, GraphQL endpoints, and custom connectors, improving platform reliability for enterprise airline clients. Built an AI-powered ticket triage system using Power Automate that auto-categorized incoming Jira Service Desk tickets, determined severity, and assigned them to the right team member.

Education

Course Completion at Harvard University (Online) - CS50 AI
February 1, 2026 - April 1, 2026
Bachelor of Science in Information Technology at Lorma College
February 1, 2006 - July 2, 2026

Qualifications

CS50 AI Certificate
February 1, 2026 - April 1, 2026

Industry Experience

Software & Internet, Transportation & Logistics, Travel & Hospitality, Professional Services, Media & Entertainment