My journey so far has taken me through different roles, including my time as a Customer Service Representative with various BPO companies and, more recently, a year-long stint as a Virtual Assistant. My work philosophy centers around a deep dedication to always getting better and being flexible in any situation. I'm genuinely thrilled about the chance to expand my skills and venture into new avenues in my career. The future holds exciting possibilities, and I'm ready to embrace them!

JoAnna May Bendoy

My journey so far has taken me through different roles, including my time as a Customer Service Representative with various BPO companies and, more recently, a year-long stint as a Virtual Assistant. My work philosophy centers around a deep dedication to always getting better and being flexible in any situation. I'm genuinely thrilled about the chance to expand my skills and venture into new avenues in my career. The future holds exciting possibilities, and I'm ready to embrace them!

Available to hire

My journey so far has taken me through different roles, including my time as a Customer Service Representative with various BPO companies and, more recently, a year-long stint as a Virtual Assistant. My work philosophy centers around a deep dedication to always getting better and being flexible in any situation.

I’m genuinely thrilled about the chance to expand my skills and venture into new avenues in my career. The future holds exciting possibilities, and I’m ready to embrace them!

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Experience Level

Intermediate

Language

English
Advanced

Work Experience

Social Media Marketing / Project Manager at MyVA
September 1, 2025 - Present
Led social media marketing initiatives and project management; content creation; team coordination and reporting.
Virtual Assistant at MyVA
March 1, 2023 - September 1, 2023
Appointment scheduling and other VA duties, including coordination for Urgent Care Unit bookings.
Urgent Care Appointment Scheduler at MyVA
July 1, 2022 - March 1, 2023
Scheduled urgent care appointments and handled medical insurance for qualified patients for Urgent Care Units.
Customer Service Specialist at Alorica
May 1, 2017 - December 1, 2019
Handled customer service tasks including claims and inquiries about dental insurance.
Social Media Marketing Specialist at InsideA
November 1, 2013 - November 1, 2014
Responsible for recruitment, training and onboarding agents for the campaign. Managed a team for outbound calling and appointment setting. Sent daily reports to the client.
Social Media Manager at Self-Employed / Freelance
January 1, 2009 - January 1, 2012
Managing business pages for startup clients. Daily posting and monitoring analytics. Content creation for social media posts (LinkedIn). Developed social media strategies for client growth and managed business and personal profiles.

Education

B.S. Business Administration at Saint Vincent College of Cabuyao
January 1, 2009 - January 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services