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Hi, I’m Emma Crawford. I’m an organized, dependable administrative professional with over four years of experience in office administration, customer service, youth instruction, and operational support. I’ve thrived in front-desk roles and classroom settings, where I’ve balanced schedules, maintained confidential records, and built strong relationships with residents, families, students, and colleagues. I’m skilled at communicating clearly, leading with professionalism, and keeping operations running smoothly in fast-paced environments. I enjoy mentoring others and contributing to teams that care about quality service, safety, and positive experiences for clients and families.…Hi, I’m Emma Crawford. I’m an organized, dependable administrative professional with over four years of experience in office administration, customer service, youth instruction, and operational support. I’ve thrived in front-desk roles and classroom settings, where I’ve balanced schedules, maintained confidential records, and built strong relationships with residents, families, students, and colleagues. I’m skilled at communicating clearly, leading with professionalism, and keeping operations running smoothly in fast-paced environments. I enjoy mentoring others and contributing to teams that care about quality service, safety, and positive experiences for clients and families.

Emma Crawford

Project Manager, Graphic Designer, Designer, +2

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Hi, I’m Emma Crawford. I’m an organized, dependable administrative professional with over four years of experience in office administration, customer service, youth instruction, and operational support. I’ve thrived in front-desk roles and classroom settings, where I’ve balanced schedules, maintained confidential records, and built strong relationships with residents, families, students, and colleagues. I’m skilled at communicating clearly, leading with professionalism, and keeping operations running smoothly in fast-paced environments. I enjoy mentoring others and contributing to teams that care about quality service, safety, and positive experiences for clients and families.…Hi, I’m Emma Crawford. I’m an organized, dependable administrative professional with over four years of experience in office administration, customer service, youth instruction, and operational support. I’ve thrived in front-desk roles and classroom settings, where I’ve balanced schedules, maintained confidential records, and built strong relationships with residents, families, students, and colleagues. I’m skilled at communicating clearly, leading with professionalism, and keeping operations running smoothly in fast-paced environments. I enjoy mentoring others and contributing to teams that care about quality service, safety, and positive experiences for clients and families.

Available to hire

Hi, I’m Emma Crawford. I’m an organized, dependable administrative professional with over four years of experience in office administration, customer service, youth instruction, and operational support. I’ve thrived in front-desk roles and classroom settings, where I’ve balanced schedules, maintained confidential records, and built strong relationships with residents, families, students, and colleagues.

I’m skilled at communicating clearly, leading with professionalism, and keeping operations running smoothly in fast-paced environments. I enjoy mentoring others and contributing to teams that care about quality service, safety, and positive experiences for clients and families.

Skills

Microsoft Office

Leadership

Experience Level

Microsoft Office

Expert

Leadership

Expert

Work Experience

Behavioral Therapist (Registered Behavior Technician) at Center for Social Dynamics Autism Services

December 1, 2025 - Present

Provide one-on-one Applied Behavior Analysis (ABA) therapy to clients ages 2–22 with Autism Spectrum Disorder. Implement individualized treatment plans designed by Board Certified Behavior Analysts (BCBAs). Collect, document, and analyze behavioral data to monitor client progress and support treatment decisions. Teach communication, social, behavioral, and daily living skills using evidence-based intervention strategies. Maintain accurate documentation and collaborate with families and multidisciplinary teams to ensure consistent, high-quality care. Adapt interventions to meet individual client needs while fostering a safe, supportive, and positive learning environment.

Concierge (Front Desk Associate) at Oakmont Senior Living

December 1, 2025 - Present

Serve as the primary point of contact for residents, families, visitors, and staff in a fast-paced senior living community. Manage a high-volume front desk by answering multi-line phone calls, greeting guests, coordinating visitor check-ins, and providing administrative support. Coordinate communication between departments to ensure efficient operations and timely resolution of resident needs. Maintain confidential records, visitor logs, and security procedures with accuracy and discretion. Perform administrative tasks including filing, documentation, scheduling assistance, and office organization. Deliver exceptional customer service while maintaining a welcoming, professional, and organized environment.

Front Desk Associate & Martial Arts Instructor at Kovar’s Satori Academy of Martial Arts

April 1, 2022 - December 1, 2025

Managed daily front desk operations, including scheduling appointments, processing payments, maintaining student records, and providing administrative support. Answered multi-line phone calls, responded to customer inquiries, and built strong relationships with students and families through exceptional customer service. Coordinated events, belt promotions, seminars, and enrollment processes while ensuring smooth day-to-day business operations. Maintained organized records, managed inventory, and supported office procedures with accuracy and attention to detail. Instructed martial arts classes for children ages 2 and older, creating engaging, structured, and safe learning environments. Adapted instruction to individual learning styles while fostering confidence, discipline, teamwork, and personal growth. Communicated regularly with parents regarding student progress and served as a trusted mentor and role model for students.

Volunteer at Kovar’s Satori Academy of Martial Arts

August 1, 2020 - April 1, 2022

Teachers in Training (TNT) Volunteer; Assisted with youth classes, mentorship, and class structure; Supported instructors and helped guide new students.