Hi, I’m Raven Lim Jian Hua. I’m a Singapore-based professional with hands-on experience in digital marketing, ecommerce operations, and IT support. I enjoy diagnosing problems, optimizing processes, and crafting clear, user-friendly solutions that help teams work efficiently and customers feel at ease. In my recent roles I’ve managed Lazada listings for Kohler Singapore, created social media content, supported e-commerce operations, and assisted IT onboarding for a clinic. I bring strong communication, teamwork, and a proactive attitude to every task, and I’m eager to apply my blend of marketing, IT, and customer-service skills to new challenges.

Raven Lim Jian Hua

Hi, I’m Raven Lim Jian Hua. I’m a Singapore-based professional with hands-on experience in digital marketing, ecommerce operations, and IT support. I enjoy diagnosing problems, optimizing processes, and crafting clear, user-friendly solutions that help teams work efficiently and customers feel at ease. In my recent roles I’ve managed Lazada listings for Kohler Singapore, created social media content, supported e-commerce operations, and assisted IT onboarding for a clinic. I bring strong communication, teamwork, and a proactive attitude to every task, and I’m eager to apply my blend of marketing, IT, and customer-service skills to new challenges.

Available to hire

Hi, I’m Raven Lim Jian Hua. I’m a Singapore-based professional with hands-on experience in digital marketing, ecommerce operations, and IT support. I enjoy diagnosing problems, optimizing processes, and crafting clear, user-friendly solutions that help teams work efficiently and customers feel at ease.

In my recent roles I’ve managed Lazada listings for Kohler Singapore, created social media content, supported e-commerce operations, and assisted IT onboarding for a clinic. I bring strong communication, teamwork, and a proactive attitude to every task, and I’m eager to apply my blend of marketing, IT, and customer-service skills to new challenges.

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Language

English
Advanced

Work Experience

Private Ambulance Operator at WSH Experts Pte Ltd
October 1, 2025 - Present
Ensured patient and staff safety at all times. Performed loading and unloading of patients into and out of an ambulance. Ensured comfort and safety throughout the process and at designated venues.
Kitchen and Service Crew at Sukiya Zensho
August 1, 2024 - August 1, 2025
Provided exceptional customer service by managing orders, handling cashier duties, consolidating sales, serving food and beverages, and ensuring smooth daily operations.
Digital Marketing Executive at KH K Asia Pte Ltd
August 1, 2022 - April 1, 2024
Managed Kohler Singapore’s Lazada account, ensured accurate product listings, stock synchronization, and competitive pricing. Developed engaging product content and visuals to improve click-through and conversion rates. Coordinated with cross-functional teams to support brand, marketing, and ecommerce operations, including order processing and returns. Monitored sales performance, promotions, and digital marketing activities across platforms. Created and scheduled social media content for Facebook and Instagram using Meta Business Suite, driving engagement and leads. Handled customer enquiries and after-sales support, resolving issues promptly and professionally. Maintained and updated Google Business Profile by updating business information, visuals, and reviews.
IT Assistant Intern at PC Clinic Singapore
March 1, 2022 - June 1, 2022
Provided solutions to technical problems to customers. Set up hardware and software applications. Troubleshot computer and device hardware and software.
Tearista / Service Crew at KOI Thé
September 1, 2019 - March 1, 2021
Handled daily operation including cashiering, kitchen duties, team making, preparing toppings, stock taking according to SOP.

Education

Diploma in Business Practice (Digital Marketing and Branding) at Republic Polytechnic
January 11, 2030 - July 3, 2026
IT Systems & Networks at ITE College Central
January 11, 2030 - July 3, 2026

Qualifications

Adobe Photoshop
January 11, 2030 - July 3, 2026
CapCut
January 11, 2030 - July 3, 2026
Google Analytics
January 11, 2030 - July 3, 2026

Industry Experience

Healthcare, Retail, Software & Internet, Professional Services, Education