Available to hire
I’m a detail-oriented Business graduate from the National College of Ireland with strong creative, analytical, and communication skills.
I’m fluent in English and Arabic, with experience working with video content, digital advertising, and delivering high-quality results in fast-paced environments. I’m passionate about video editing and creating engaging content while continuously developing my creative and technical skills.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Arabic
Fluent
Work Experience
Quality Assurance Specialist at TikTok
January 1, 2022 - PresentConduct quality assurance reviews of video advertisements to ensure compliance with platform policies, brand guidelines, and quality standards; analyze performance trends and quality metrics to identify improvement opportunities; collaborate with Product, Engineering, and cross-functional teams to enhance advertising quality and review processes; conduct quality audits and vendor performance reviews; consistently exceed quality and productivity targets in a fast-paced environment.
Search Evaluation Specialist at TikTok
December 1, 2021 - January 1, 2022Evaluated video advertisements and search results for relevance, accuracy, and compliance with platform policies and quality standards; reviewed new advertising features and provided detailed feedback to improve content quality and user experience; performed RCA to identify quality issues, investigated trends, and recommended process improvements; assisted in onboarding and mentoring new team members by delivering policy training and sharing best practices; collaborated with cross-functional teams to improve evaluation processes and support high-quality advertising content.
Social Media Agent at Accenture
August 1, 2020 - December 1, 2021Investigated user reports and reviewed accounts to identify spam, policy violations, and abusive content, ensuring accurate and consistent moderation decisions; assisted Quality Analysts with quality reviews, reporting, trend analysis, and process improvement initiatives; supported Team Leads by handling escalations, providing operational cover, and collaborating with cross-functional teams to resolve complex cases; consistently exceeded productivity and quality targets.
Teacher’s Assistant at MNS
March 1, 2014 - June 1, 2014Assisted teachers with classroom tasks and administrative duties.
Sales Assistant at Oxfam Ireland
September 1, 2013 - May 1, 2014Assisted customers and supported sales operations; contributed to fundraising and community engagement.
Education
Bachelor of Arts (Honours) in Business at National College of Ireland
September 1, 2018 - May 1, 2020Higher Certificate in Business at National College of Ireland
September 1, 2016 - May 1, 2018Leaving Certificate at St. Joseph’s College Lucan, Dublin
September 1, 2010 - May 1, 2016Qualifications
Industry Experience
Media & Entertainment, Software & Internet, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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