I'm a creative and customer-focused professional with experience spanning customer service, social media management, graphic design, UX/UI design, photography, videography, and digital content creation. I excel at delivering exceptional customer experiences, creating engaging visual content, and developing user-centered digital solutions that boost brand awareness and audience engagement.

Sara Farahmandfar

I'm a creative and customer-focused professional with experience spanning customer service, social media management, graphic design, UX/UI design, photography, videography, and digital content creation. I excel at delivering exceptional customer experiences, creating engaging visual content, and developing user-centered digital solutions that boost brand awareness and audience engagement.

Available to hire

I’m a creative and customer-focused professional with experience spanning customer service, social media management, graphic design, UX/UI design, photography, videography, and digital content creation. I excel at delivering exceptional customer experiences, creating engaging visual content, and developing user-centered digital solutions that boost brand awareness and audience engagement.

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Work Experience

UX/UI Designer at Sooshiant
January 1, 2020 - January 1, 2023
Designed user-centered web and mobile interfaces by conducting user research, creating wireframes, prototypes, and high-fidelity designs; collaborated with product managers, developers, and stakeholders to translate requirements into intuitive digital solutions; developed user flows and information architecture; conducted usability testing and implemented improvements to enhance accessibility and functionality.
Graphic Designer & Content Creator at Freelance
January 1, 2020 - Present
Designed digital and print marketing materials (social media content, advertisements, brochures, presentations, and promotional assets) aligned with brand guidelines. Created and managed visual content for social platforms, developed campaigns to raise brand awareness and audience engagement. Collaborated with marketing teams to craft content strategies and branding concepts, using Adobe Creative Suite to deliver high-quality graphics on deadlines.
Customer Service & Social Media Specialist at GEXEL Telecom
January 1, 2020 - January 1, 2025
Delivered exceptional customer support via phone, email, chat, and social media; managed customer relationships by providing product guidance, billing support, order assistance, and technical troubleshooting throughout the customer lifecycle. Documented interactions in Salesforce, Dynamics 365, and other CRM systems; collaborated with internal teams to escalate complex issues and improve service processes.
Sample Coordinator / Operations Assistant at Tom Tailor
January 1, 2019 - January 1, 2020
Received, organized, and tracked seasonal sample collections; managed sample inventory and showroom/storage; entered product and shipment information into internal systems; prepared and shipped samples and customer orders; supported daily head office operations related to sample handling, inventory, and logistics.
Photographer, Videographer & Photo Retouching Specialist at Freelance
January 1, 2018 - Present
Planned and executed professional photography and videography projects for events, campaigns, products, and social media; edited and retouched images with color accuracy and brand consistency using Adobe Photoshop and Lightroom; produced and edited video content including promotional videos, social media reels, interviews, and event highlights; managed end-to-end content production from shoot planning to final delivery.
Brand & Graphic Designer at Independent Fashion Brand
January 1, 2015 - January 1, 2017
Led the design and development of an independent fashion brand from concept to launch. Created logos, visual identity, packaging, apparel graphics, marketing assets, and promotional materials to maintain a cohesive brand identity. Contributed to exhibitions and promotional initiatives to increase brand visibility.
Founder & Brand Designer at Independent Fashion Brand
January 1, 2015 - January 1, 2017
Founded and led an independent fashion brand from concept to product launch; designed branding materials including logo, visual identity, packaging, labels, and promotional assets; created apparel graphics and products while maintaining cohesive brand identity; produced product photography, social media content, and marketing assets; coordinated with manufacturers and suppliers through development, production, quality control, and delivery.

Education

Add your educational history here.

Qualifications

AEC
January 11, 2030 - July 5, 2026
Associate degree
January 11, 2030 - July 5, 2026
Bachelor of Graphic Design
January 11, 2030 - July 5, 2026
AEC, Business Intelligence
January 11, 2030 - July 6, 2026
Associate degree, UX/UI Design
January 11, 2030 - July 6, 2026
Bachelor of Graphic Design
January 11, 2030 - July 6, 2026
AEC, Business Intelligence
January 11, 2030 - July 6, 2026
Associate degree, UX/UI Design
January 11, 2030 - July 6, 2026
Bachelor of Graphic Design
January 11, 2030 - July 6, 2026

Industry Experience

Media & Entertainment, Software & Internet, Education, Professional Services, Retail, Other
    The White Cow

    Hand-painted children’s book illustrated using watercolor and monoprint techniques. The project focuses on storytelling, composition, and expressive characters.