I'm Roman Mergenjov, an Automation & AI Engineer with 10+ years in enterprise IT, focusing on workflow automation, observability, and data analytics to improve logistics operations. I'm currently expanding into AI engineering at Turing College, building Python-based LLM apps with OpenRouter, LangChain, RAG pipelines, vector databases, and self-hosted AI automation systems integrating Claude and Ollama with n8n, delivering production-grade automation.

Roman Mergenjov

I'm Roman Mergenjov, an Automation & AI Engineer with 10+ years in enterprise IT, focusing on workflow automation, observability, and data analytics to improve logistics operations. I'm currently expanding into AI engineering at Turing College, building Python-based LLM apps with OpenRouter, LangChain, RAG pipelines, vector databases, and self-hosted AI automation systems integrating Claude and Ollama with n8n, delivering production-grade automation.

Available to hire

I’m Roman Mergenjov, an Automation & AI Engineer with 10+ years in enterprise IT, focusing on workflow automation, observability, and data analytics to improve logistics operations.

I’m currently expanding into AI engineering at Turing College, building Python-based LLM apps with OpenRouter, LangChain, RAG pipelines, vector databases, and self-hosted AI automation systems integrating Claude and Ollama with n8n, delivering production-grade automation.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Advanced
Estonian
Advanced

Work Experience

IT Application Engineer / System Specialist / System Engineer at Kuehne+Nagel
September 1, 2018 - February 28, 2026
Designed and maintained data parsing and testing automation workflows (Perl to Python) to ensure business data availability across logistics support teams; reduced vendor support costs by at least 50%. Evaluated n8n as a low-code automation platform and presented a corporate onboarding roadmap. Built and operated a full monitoring/alerting stack (Grafana, Kibana, Prometheus) across 20+ service endpoints with incidents detected within 15 minutes and ~99.5% yearly uptime. Developed Tableau dashboards and SQL-based reporting used by 40+ stakeholders. Managed PostgreSQL and MySQL databases, achieving up to 60% faster report execution. Validated REST/SOAP API integrations, supported OpenShift environments, and led incident root-cause analyses.
System Administration Specialist at Kuehne+Nagel
January 1, 2016 - September 30, 2018
Delivered technical support for in-house logistics products; resolved SQL data issues, generated operational reports, and performed API and C# configuration changes. Developed early-stage Perl scripts for ticket process flow automation, laying the foundation for System Engineering responsibilities.
TransCom Customer Service Specialist at TransCom
July 1, 2014 - December 31, 2016
iOS mobile platform support; multiple awards for local support competitions and perfect monthly stats. Performed SQL and analytical troubleshooting daily.
Map Data Quality Reviewer at Lionbridge
August 1, 2012 - March 31, 2013
Google Maps quality control and map data rating (project-based, ended 03.2013).

Education

AI Engineering Program at Turing College
April 1, 2026 - July 6, 2026
Information Technology at Tallinn Polytechnic School
January 1, 2007 - January 1, 2011

Qualifications

n8n Certification (Level 1)
January 11, 2030 - July 6, 2026
Tableau Desktop Qualified Associate Certification
January 11, 2030 - July 6, 2026
Microsoft Certified: Power Platform Fundamentals
January 11, 2030 - July 6, 2026
EUCIP IT Administrator
January 11, 2030 - July 6, 2026
AWS Certifications
January 11, 2030 - July 6, 2026

Industry Experience

Software & Internet, Professional Services, Transportation & Logistics