Hi, I’m Lu Chiao Chen, a Brooklyn-based Creative with an MFA in Communications Design from Pratt. I lead with strategic vision and user-centered design to craft exceptional digital experiences. With over 9 years of experience, I collaborate across disciplines to shape innovative products and experiences that fuse product design, brand identity, communications design, and interactive media to deliver lasting impact. I’ve partnered with PayPal, Amazon, Samsung, Google, L’Oréal Groupe, and Colgate-Palmolive, delivering design solutions that drive business success. I’m known for creative problem-solving and strategic thinking, bringing craft and clarity to every project.

Lu Chiao Chen

Hi, I’m Lu Chiao Chen, a Brooklyn-based Creative with an MFA in Communications Design from Pratt. I lead with strategic vision and user-centered design to craft exceptional digital experiences. With over 9 years of experience, I collaborate across disciplines to shape innovative products and experiences that fuse product design, brand identity, communications design, and interactive media to deliver lasting impact. I’ve partnered with PayPal, Amazon, Samsung, Google, L’Oréal Groupe, and Colgate-Palmolive, delivering design solutions that drive business success. I’m known for creative problem-solving and strategic thinking, bringing craft and clarity to every project.

Available to hire

Hi, I’m Lu Chiao Chen, a Brooklyn-based Creative with an MFA in Communications Design from Pratt. I lead with strategic vision and user-centered design to craft exceptional digital experiences.

With over 9 years of experience, I collaborate across disciplines to shape innovative products and experiences that fuse product design, brand identity, communications design, and interactive media to deliver lasting impact. I’ve partnered with PayPal, Amazon, Samsung, Google, L’Oréal Groupe, and Colgate-Palmolive, delivering design solutions that drive business success. I’m known for creative problem-solving and strategic thinking, bringing craft and clarity to every project.

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Work Experience

Senior Product / Visual Designer at Huge
November 1, 2025 - February 1, 2026
Led exploratory design across Google Maps and Google Search, developing new concepts for discovery and advertising surfaces, including scalable UI patterns for sponsored locations that preserve clarity, trust, and navigation.
Senior Product / Visual Designer at R/GA
June 1, 2025 - Present
Driving product design for PayPal’s UK global app launch, shaping experiences within a focused pod ahead of its release. Designing intuitive flows and interfaces to enhance engagement and usability, ensuring a cohesive experience aligned with PayPal’s vision.
Lead Designer at Eight Sleep
March 1, 2025 - June 1, 2025
Contributing to the global launch of Eight Sleep’s flagship product; delivering digital/print assets, website designs, UI/UX and paid media across platforms; supporting post-launch creative execution.
Senior Designer at Infinite Commerce
June 1, 2024 - January 1, 2025
Led the design and implementation of 360° brand systems for over 45 Amazon brands at Infinite Commerce, covering storefronts, PDP assets, and DTC websites. Collaborated with cross-functional teams to streamline workflows, ensuring high-quality and efficient delivery of creative assets.
Senior Product Designer at Barbarian
March 1, 2021 - April 1, 2024
Led the design and execution of global campaigns for Samsung, including creating a distinctive visual identity for the Global Holiday campaign and flagship product UI/UX design. Guided cross-functional teams to deliver innovative solutions that enhanced Samsung’s worldwide brand presence.
Co-founder, Design Director at ZLBK CO.
January 1, 2021 - Present
Co-founded boutique design studio; leads brand design and 360 campaigns, driving creative innovation and cross-functional collaboration.
UX/Visual Designer at VMGROUPE
October 1, 2018 - January 1, 2021

Education

Master of Fine Arts (MFA) at Pratt Institute
January 1, 2016 - January 1, 2018
Bachelor of Arts (BA) at Fu Jen University
January 1, 2010 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Retail